Question about Novatix SendPhotos Gold Edition (2113012) for PC

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When I go to send the photos, I get the message 'Could not connect to mail server. If offline, connect to internet and try again." I am connected to the internet and use Microsoft Internet Explorer. What is the fix for this?

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You need to set your default email settings, so it knows what email client to use.
Google for your email clients settings.
I just use Internet explorer and hotmail, or chrome and gmail to send photos. These combinations enable you to send multiple photos, auto resized for you

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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I cannot access my emails in my outlook account on my Toshiba CB50 Laptop it keeps saying theres a problem with my account why is this?


Solution: Make sure that your computer is connected to the Internet or your network. Use a Web browser to see whether you can access Internet sites. If you are on a local network, see whether you can access intranet sites. For information about checking the status of your network connections, see Mac OS Help. Solution: Verify that Outlook is online. On the Outlook menu, make sure that Work Offline is not checked. Cause: Some POP and IMAP e-mail accounts use an outgoing mail (SMTP) server that requires authentication. Solution: Turn on SMTP authentication for the POP or IMAP account. Some e-mail services, including MobileMe mail accounts, require authentication for their SMTP server. If you verify that all your account settings are correct, but you still can't send messages, try turning on SMTP authentication. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Under Outgoing server, click More Options. On the Authentication pop-up menu, select the authentication type, and then enter your credentials as necessary. Cause: Your ISP or network has a firewall that blocks connections to your e-mail service's outgoing mail (SMTP) server. Solution: See if your ISP or network administrator can provide an alternative SMTP server to use for your POP or IMAP account. If you have the address of an alternative SMTP server, enter it in your account settings. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. In the Outgoing server box, type the server name or address. NOTE: If you use a laptop computer in multiple locations, such as at home and at work, the SMTP server that you use in one location may not work in other locations. Each Internet connection that you use may have a firewall with its own restrictions. Cause: Your credentials or account settings are incorrect. Solution: Verify that your account user name, password, and other settings are correct in Account preferences. On the Tools menu, click Accounts. In the left pane of the Accounts dialog box, select the account. Make sure that you have entered the correct e-mail address, user name, and password. If your account still does not work properly, check with your e-mail service provider for details about how to configure your account in a mail application. Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port. Cause: Your network requires a proxy server to connect with the mail server. Solution: Specify a mail proxy server in your computer's System Preferences. If you use a network to connect to the Internet, you might have to specify a mail proxy server. Ask your network administrator for the correct settings for your mail proxy server. For instructions about how to enter these settings, see Mac OS Help. Cause: Your e-mail server is unavailable. Solution: Make sure that the mail server is online. If you successfully connected to the account before, the mail server might be offline. Contact your e-mail provider or network administrator to see whether the mail server is available.

Mar 25, 2016 | Toshiba Computers & Internet

1 Answer

Unable to receive and send emails


Sounds like a firewall problem. of antivirus has blocked it.
try turning off windows firewall and antivirus and test the mail.
You could also try the Server authentication settings on the mail accounts.

look at IE Tools
is Work offline is it ticked? if so untick it
Make sure that the default browser is IE.

Open Internet Explorer browser.
From the menu bar, click File. (If menu is not shown, press "Alt" + F button on your keyboard)
Uncheck "Work offline" by clicking on it.

Jan 23, 2014 | Computers & Internet

1 Answer

I can recieve email but I cant send any email out


If you can successfully receive e?mail messages, but can't send messages, then Windows Mail is having problems connecting to the outgoing e?mail server that's used to send messages. These are likely possibilities:
  • If you've never been able to send e?mail successfully using Windows Mail, your e?mail account is probably not set up properly. First, follow the steps to verify your e?mail account information in the "I can't receive e?mail" section of this help topic. If you verify that your e?mail account information is entered properly, you might need to change your authentication settings so that when sending mail, you sign in using your e?mail user name and password. Check with your e?mail provider to see if it requires authentication for sending e?mail.
    To use authentication when sending e?mail
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then, under Outgoing Mail Server, select the My server requires authentication check box.
    5. If the account information that you use to send e?mail is not the same information that you use to receive messages, click Settings, click Log on using, and then enter the user name and password that you use to send e?mail.
  • Many Internet service providers (ISPs) require you to be directly connected to their network to use their outgoing e?mail servers. If you're using a mobile PC and connect to the Internet using a different ISP (such as when using a wireless connection in a hotel), you might be able to receive, but not send, e?mail. Some ISPs will allow you to send e?mail when connected to a different provider if you use authentication when sending. Follow the previous steps to use authentication when sending e?mail. If your ISP doesn't allow this, you'll need to find out the name of the outgoing mail server for the ISP you're currently using, and then change the settings in Windows Mail to use it.
    To change the outgoing mail server settings
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then enter the new mail server in the Outgoing Mail (SMTP) box.
    5. If the new outgoing mail server requires authentication, under Outgoing Mail Server, select the My server requires authentication check box.
    6. Click Settings, click Log on using, and then enter the user name and password for the outgoing mail server.

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1 Answer

Your-Freedom - OpenVPN - SMTP server with SSL


Unfortunately XP is no longer supported.

Feb 27, 2017 | Computers & Internet

1 Answer

When someone sends me an offline message on yahoo mobile messenger the message is duplicated


I would like to help you with your issue. but we have to check the following first

http://webmessenger.yahoo.com/ try log into the Web Messenger

> Step 1: Test Your Internet Connection
> Step 2: Verify Your Yahoo! ID and Password
Open Internet explorer and www.mail.yahoo.com
Check by sign in to you account
> Step 3: Test Your Access to Secure Pages
Make sure that you can access secure pages from Internet Explorer
Try to sign in to Yahoo! by going to the Yahoo! sign in page and enter the same Yahoo! ID and password you were using before.
> Step 4: Verify Credentials
Verify that the same Yahoo! ID and password you used before in the last step also works in the online version of Messenger, Yahoo! Messenger for the Web:
http://webmessenger.yahoo.com/
enter the same Yahoo! ID and password you were using before.
> Step 5: Check Connection Settings
Click the Messenger menu and select Connection Preferences.
Click Connect directly to the Internet, and then click OK.

Check by Changing the connection type to a connection via a proxy server:
Click the Messenger menu and select Connection Preferences.
Click Connect via a proxy server, then under this option, select HTTP proxy, and then click OK.


Last is Uninstall all the Yahoo Tool Bars and Yahoo applications , Yahoo Messenger, and Yahoo Updates from Program list i.e Control panel - Add/Rem Programs ..
And reinstall the Yahoo Messenger again -

Hoping the above info will be useful for you

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1 Answer

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set your preferences to a lower security level; if this is an office PC, you may have to have IT lower it for you

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Check out your incoming / outgoing server details and test settings once from Outlook->Account settings. Also check for dns settings if you are using any vpn connection. Let me know if this works.

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>lets create new identiy
http://support.microsoft.com/kb/209169

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