Question about Xerox C2424 Copier

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I have a Xerox c2424. I"m getting a blurry page. I have run the "eliminate white strips " and "remove print smears", as well as changed the maintenance kit. I get 1 good, clear copy and then a blurry one...then I have to run "remove print smears" again and then I get 1 good copy again..and then a blurry one. Any ideas?

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  • Mark Jacoby Aug 02, 2010

    Any other ideas?

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Hi

Printers that use "toner" (dry ink) rely on heat from the "fuser" unit to melt the ink into the paper. If the "fuser" is becoming slow to "warm-up", then the toner is not getting properly melted into the paper.

i recommend you should change the fuser.

Thanks.

Posted on Aug 02, 2010

  • Mark Jacoby Aug 02, 2010

    All the test pages come out fine-and the ink looks ok

    It is only if I print an additional page that it comes out blurry.

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1. Reboot the xerox machine.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive module shaft are at home position.
6. Verify the headtilt gear will engage, see the home positioning procedure on page. You can manually engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper drive system.
11.Check the printhead as well.

Posted on Aug 02, 2010

  • 1 more comment 
  • Mark Jacoby Aug 02, 2010

    Rebooting now.

    As for the rest, I'm a lay person, not a printer technician.

    There is no spilt in-its a wax ink printer and the drum is clean.

    It has to be something else.

  • Mark Jacoby Aug 02, 2010

    the test page is clear.

    ...and then I got 2 other clear copies...then a blurry copy.

  • Jayant Jha Aug 02, 2010

    I think in this situation you should definatley counsult a printer repair guy.

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1 Answer

Why is my Phaser 8400 leaving black smears on my printed pages and after running remove print smears, it doesn't correct the problem.


Have you looked at the roll in your maintenance kit? It may be dry in that area and not applying enough lubricant on the drum. Or you have some contaminant on the print head wiper blade or the mylar strip in the maintenance kit. Sounds like something is making contact with the drum causing your problem.

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First off on your screen access troubleshooting, and perform the remove light strips and also remove smears and skips.
Next go to Xerox.com, under support and drivers enter 8560 in the search box. then go to the support page.
You want to look up the procedures for TEC color correction. And follow those steps.
If you are using a generic ink then, all bets are off in getting true color reproduction.

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Replace the maintenace kit and then in the menus run eliminate light stripes and eliminate smears.
There really isnt much else to do.
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1. Y-axis drum rotation problem.
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Sometimes the y-axis encoder will get oil inside and confuse the sensors, causing fuzzy/blurry print.

Most likely the drum assembly will need replaced.

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1 Answer

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Appropriate cleaning procedures, as listed in the following tables, should be
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All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
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Problem type Solution
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Select the automated procedure Eliminate Light Stripes from
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Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
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Hope this helps
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2 Answers

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