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I bought one hp compaq Presario CQ42 173TU laptop 6 months back with original Windows 7 Home Basic.From the shop,they forced it to install it with the driver cd for Windows XP.From that time,it shows "Driver blocked due to incompatibility"whenever its turned on and moreover it is shutting down by its own showing that,"Windows has encountered a severe problem and needs to be shut down".What to do now?Should I format it again downloading drivers for Windows 7?Bluetooth is also not working.

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YES you will have to do a fresh new install after you reformat the drive and don't take it back to those tards if they did this not worth the hassle and if you are still having problems after that go here:

http://www.mrbass.org/ubcd/ and get this utilitiy called ultimate boot CD ok and should help ya fix good luck and have a nice day the fixist !!!

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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