Question about Packard Bell Computers & Internet
I have reviewed your issue and read several articals in regards to this issue and it looks like it is common. I found one site that seemed to have the most details options and step by step instructions for different possibilities follow this link: http://www.vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html
But prior to going into anything to technical, to me it sounds like it might be a software glitch with the operating system. In which case I would start by trying a system restore to a prior date when you know this issue was not happening.
System restore instructions are below:
Note: Check the Show more restore points checkbox to see more than the most recent restore points.
Note: Any restore points that you created, scheduled restore points that Windows 7 created, and those created automatically during the installation of certain programs will be listed here. You can not use System Restore to undo Windows 7 changes to a date that a restore point does not exist.
Note: Windows 7 will shut down to complete the System Restore so be sure to save any work you might have open in other programs before continuing.
Important: System Restore will not revert any of your non-system files like documents, email, music, etc. to a previous state. These types files are completely unaffected by System Restore. If your intention with this tool was to recover a deleted non-system file, try using a file recovery program instead of System Restore.
Note: The System Restore process could take several minutes as you see the "Please wait while your Windows files and settings are being restored" message. Your computer will then reboot as normal when complete.
If the problem still persists, you can repeat the steps above and choose another restore point if one is available.
If this restoration caused a problem, you can always undo this particular System Restore.
Posted on Aug 03, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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