Question about Arris SURFboard SB5101 Cable Modem
These modems are very tricky. When this type modem goes into stand by modem that indicates that you do have a connection to your internet service provider. The reason you cant get online is because all internet access is disabled wile the modem is in standby. If you look closely there is a button located on the top of the modem. This is the stand by button. If you hit that button it should take the modem out of stand by mode and reestablish your connection to the internet.
I hope that information above has helped is some way.
If possible please rate this solution.
Posted on Sep 01, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 23, 2011 | Arris SURFboard SB5101 Cable Modem
Oct 31, 2010 | Arris SURFboard® SB5101 Cable Modem
Sep 01, 2010 | Arris SURFboard SB5101 Cable Modem
Aug 29, 2010 | Arris SURFboard® SB5101 Cable Modem
May 21, 2010 | Arris SURFboard SB5101 Cable Modem
Nov 06, 2009 | Arris SURFboard SB5101 Cable Modem
May 30, 2009 | Arris SURFboard® SB5101 Cable Modem
May 17, 2009 | Arris SURFboard SB5101 Cable Modem
May 12, 2009 | Arris SURFboard® SB5101 Cable Modem
2,593 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: