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When we push button on toilet it stays in and water continues to run into pan. To stop it we have to remove front cover and push cylenda down, by hand it lifts and returns easily. Susan & David

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The actual flush valve handle is either bent or misaligned,, either replace it,, or see if a section of it is binding

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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Need to remove cover over water cisten


Water leaks from toilets are common on the seal behind the pan. Have a look where the pipe runs from the cistern to the back of the pan. There is a rubber flange gasket which fits over the spout on the back of the pan. These are common to split. The toilet will leak normally when you flush it. After flushing, the leak stops.

Mar 13, 2016 | Home

1 Answer

Roca dual push button Toilet will only flush when holding the push button continuously down until the cistern is empty. It won't completely flush like it should when pressing the button once.


allow tank to fill a little more by adjusting fill valve. When there's not enough water flowing from tank the stopper can over-power the water flow and cause the flush to stop by re-sealing.

Feb 28, 2015 | Home

1 Answer

Toilet buttons will not come back up, hence water keeps running


Could be a few reasons, an ill fitting or cracked dress cover can sit to low, or abrasive wear and tear can grip the button restricting it from free movement. I fixed mine by placing a couple of small fishing sinkers in the bottom of the plunger giving it a little more weight.

Apr 30, 2014 | Toto Aquia II Dual Flush Toilet

1 Answer

Buttons on our concealed dual flush cistern have stuck in, water constantly running into pan?


the ring where the buttons are should unscrew and the full unit should pull out,if that dos,nt stop the water try to gently pull the plunger up, if that stops it push the plunger back in to flush toilet,see if plunger returns to normal position and water stops, if that dos,nt work have it checked out by aservce engineer.

Jul 08, 2011 | Plumbing

1 Answer

Villeroy & Boch Sunberry close coupled pan and Subway cistern newly installed at the end of July 2010. When flushed the internal mechanism does not always drop down to stop the inlet water....


Your chain is probably metal that snags under the flap (verify by taking top off tank and looking) and you should switch to a plastic chain.


Easy just replace the flap that stops the water after handle is down and toilet flushes and also replace the chain that connects from handle to rubber flap. New chain should be plastic one so it can be reattached and problem is fixed. Should cost less then 5 bucks from Home Depot or Lowes. They can happily step you through the process. I should take about 2 minutes to install ...if that.


Remember to remove excess links of plastic chain with a pair of scissors. Its doesn't require a rocket scientist.

Oct 06, 2010 | Villeroy & Boch 6610 11 Subway...

1 Answer

Water continually running into my toilet bowl. how do i make it stop?


IF YOU PRESS UR BALLCOCK DOWN IN THE CISTERN YOU WILL STOP THE WATER DRIBBLING IN THE TOILET ,JUST VERY SLIGHTLY BEND THE METAL BAR IN THE MIDDLE AND IT WILL STAY DRIP FREE,OR PUT A LITTLE WEIGHT ON THE METAL BAR NEAR THE BALLCOCK...ROB

Sep 05, 2010 | Home

1 Answer

Our Toto ultramax model MS853113S will constantly


flapper most likely needs to be replaced not sealing completely is one problem----- the other is float level not shutting off water valve --and other is bad water valve not shutting off or worn and needs to be replaced remove cover and turn water on watch water level lift float up if water turns off valve good----turn off water if drain down flapper bad and needs replacement costs a couple of dollars to replace -if water stays level in tank than float needs adjustment or replacement

Aug 01, 2010 | Toto MS853113S#01 UltraMax Round Toilet,...

1 Answer

Toilet refills and water stops running. a couple seconds later get the sound of air which continues. if I push black float down a bit it stops manually but when I let go continues??


It can be one of two things first you either have air in your watter line in this case let water run for a while and see if you get air if so let it run until it quits spitting or contact your water company for help.Second the diaphram is worn in the top of the valve in this case the whole valve will need to be replaced turn off water flush toilet put pan or bowl under water line at toilet remove water line at toilet .Unscrew the fitting and remove hose next remove the large plastic nut on the bottom of tank .Some water will leak out hence the bowl! remove valve replace wit new one line up in same direction it was removed put on new rubber washer supplied,Tighten plastic nut replace hose and tighten turn on water that should fix it!

Nov 11, 2009 | Humidifiers

1 Answer

2 Toto Guinevere toilet levers stay up after flush - wastes water


Often the chain or cord in the toilet tank has caught on something. Only lift the tank lid when water has stopped running. When replacing the tank cover, check if vertical water pipe has to sit under the lid just so to catch the vertical discharge, if so designed. Or perhaps the rubber stopper has deteriorated. Good luck

Aug 01, 2009 | Totoku CCL250i Monitor

1 Answer

Toto toilet Power Gravity intermittently running


You need to either bend the arm that connects tot he float down (if it is the type with the ball float) or adjust the height of the fill valve assembly. THis accomplished by slightly twisting the valve assembly carefully and sliding down a half of an inch or so and then twisting back to lock it in place.

This should fix you up right.

Apr 29, 2009 | Toto Round Carusoe Two Piece Toilet, 1.6...

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