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Dear sir I have installed a new windows 7 on dell , 1557 model. when I press my eject CD button it is not work but when I right click on CD drive it works. please guide me.

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I have the same problem but not just with windows 7 but any OS I install on my dell xps m1710.
Its a H/W fault and the best solution is to right click on the cd drive and make it eject!
i would also recommend you change your CD Drive/get a new one.

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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Cd will not eject by pushing eject button


To fix this, you might have to (re-)install the Intel Optical Disk Driver from the official Dell website (and probably reboot afterwards): http://www.dell.com/support/drivers/us/en/22/DriverDetails/Product/alienware-x51?driverId=9CVWK&fileid=2860806832

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You may not be able to eject CDs or DVDs from your computer, either using the Windows Eject feature or by pressing the button on the drive. If the Recommended Solution above does not automatically return your drive to a working state, try these options:
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  2. Try a Diagnostic Startup. If the drive ejects normally in System Setup, try a Diagnostic Startup of Windows 7.
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  3. Reseat the drive. The cabling of the drive may be loose, or the drive may not be seated correctly in the laptop. Refer to the Online User's Guide for your computer for information on reseating the cables or the drive in the computer.


  4. Update the optical drive firmware and the BIOS on the computer. In some instances the firmware of the drive may become corrupted or the BIOS may 'lose' the drive. Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer.

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1. If the CD/DVD drive tray not open.

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http://ithelpdesksupport.blogspot.com/

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if this helps, please rate...

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