Question about Brother IntelliFAX 560 Plain Paper Fax

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Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?

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Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message

  • Check the messages on the display of your Brother fax machineHello,

I have a Brother Fax - mag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Posted on Aug 03, 2010

    • Hilton Bristol Aug 03, 2010


      Image Problems

    • Foggy backgrounds are caused by the position of the density control. Adjust it. A white line through the middle of a line of text can have a few causes. There could be a dirty corona wire which you should clean. The LED head could need cleaning, or the toner unit could have dust or dirt in it. Clean it with toner cleaner. Patches can be caused by a soiled LED head or a charging corona wire. In both cases, clean them. Edge marking is caused by ink on the lower or upper paper guide. Clean the guide.

    • Service
    • Sectional light and dark areas can be due to the drum being exposed to extreme light. You will need to get the unit serviced or replaced. Repetitive soiling is from a scratched drum or a damaged fuser roll, in both cases, the unit will need service.

    • Phoneline
    • Sometimes the phone line can be the cause of a fax failure. Just let the fax try again.

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    My brother fax 560 will send but will not receive


    you will have to go into the machine set up where it say send and receive scroll up to where it says easy receive and press set. good luck brother tech

    Jan 14, 2009 | Brother IntelliFAX 560 Plain Paper Fax

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    BROTHER FAX-560 THAT IS NOT WORKING TO FAX OR RECEIVE


    Look in the manual for setting up receiving faxes. There is a default number of rings setting that will make your machine capture the phone line after a specified number of rings.

    Jan 07, 2009 | Brother IntelliFAX 560 Plain Paper Fax

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    Brother fax-560


    i need more info to help  you!

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    Which way to laod paper to fax on Brother 560 plain paper fax


    Does not matter.

    If you mean when sending, make a copy, then you'll be sure.

    Dec 16, 2008 | Brother IntelliFAX 560 Plain Paper Fax

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    I have the stupidest question. i have a brother fax 560 plain paper fax. Do i load paper face up or down to send a fax? THank you!


    just check there wilkl bi mention face up or down .if not mention no problem just make a copy by putting face up and one copy by putting it face down.one time u will receive white copy and one time u will receive print on paper .when u will receive print check this is face up or down .after confirm just send fax

    Dec 16, 2008 | Brother IntelliFAX 560 Plain Paper Fax

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