Question about Kenmore 64742 Electric Dryer
There are several reasons why this may occur:
1. Open the dryer door and look for either a small lever at the top of the hole which through which you put your clothes or a small hole with a lever inside that can be moved with a pencil or screwdriver.
If you see a small lever near the top, push the lever in and see if you hear a slight "click". If you do, set the timer to dry, push the start button WHILE PUSHING THE LEVER IN. If the dryer starts, the metal lever you are holding may have gotten bent inward. Let the lever go and bend it a little further out. Then insure that the door makes contact with the lever as it closes and pushed the lever in enough to hear that click. Close door and try to start dryer again.
The same procedure will be used for the other type of switch. If there is a hole, use a screw driver to insert in the hole and push the lever to hear a click. Opposite the hole on the inside of the door should be a tab, or a finger type object that, when the door is closed, will insert itself in the door and push the lever. If this finger is missing or broken, it must be replaced. If the finger is there, stick the screwdriver into the lever and try to start the dryer. If it works, insure the finger is aligned to enter the hole properly.
If the dryer does not start with any of these tests, you may have a bad door switch, which we were testing. We will need to check:
1. That you have power to the unit. 2. That the dryer cord and terminal are ok and in working order. 3. If the thermal fuse is ok. 4. If your timer is working properly.
To troubleshoot further, I'm going to need the make and model number. The make (Kenmore, Crosley, Whirpool, GE) should be on the console. The model number may be on the inside of the door or on the back of the unit.
I look forward to assisting you further.
Posted on Aug 02, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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Investigate these areas if your dryer is not starting:
Proper Voltage from the House
Your dryer may not be receiving adequate voltage to start. Make sure your dryer is plugged in. Also, check the circuit breaker panel to make sure all the circuit breakers are in the correct positions. Or check to make sure no fuses in the fuse panel are blown. Try plugging something else into the same outlet. If it won't work either, then there is likely something wrong with the power outlet. Any of these could be the reason power is not getting to your dryer. Also, refrain from using an extension cord to plug your dryer in.
If your dryer's door switch is defective, it will not
allow your dryer to start. Test your dryer's door switch. If it is
defective, replace it.
A dryer cannot start if its start switch is
defective. Test your dryer's start switch. If it is defective, you will
have to replace it for your dryer to start again.
A thermal fuse is a heat-sensitive fuse attached to
your dryer's exhaust duct (in most models) that is designed to blow if
the dryer overheats. A blown fuse would cause your dryer to not heat, or
to not work at all. Open up your dryer's cabinet and locate its thermal
fuse. Test the component. If it has blown, replace it.
A defective dryer thermostat could be what is
preventing your dryer from starting. Open up your dryer's cabinet. Test
each of your dryer's thermostats. Replace any that have become
Your dryer's timer will not function properly if its
motor is malfunctioning. Open up your dryer's cabinet and locate its
motor. Test the component. If it is not functioning as it should,
replace either the motor itself, or the entire timer assembly.
A burned out motor could be what is keeping your
dryer from starting. Test your dryer's motor and if it is defective,
replace it. You will have to open your dryer in order to gain access to
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