Question about Canon imageRUNNER 5570 Copier

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Canon ir 5570, we replaced the upper gear fuser on the operators side now i get an error code, e000840-0001. I have tried clearing the error code but the error still remains. Please help.

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Hello,to be honest the fixing assembly needs to be rebuilt. the sutter inside the fixing assemble has becomes warped or has locked up and the gears on it could be worn or broken.. unfortunately that is the only solution for the problem.

wish you good luck,

take care.

Posted on Aug 02, 2010

  • parksja767 Aug 02, 2010

    we trying ourselves. what is a sutter and where is it located in the machine.

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