Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Home network router goes one way only

Home network router problem. computer ''A'' cannot ''see'' computer ''B''. But computer ''B'' can see computer ''A'' Both can access internet with no problems.Network is ethernet. Computers both XP with SP2. Router is actiontech. ISP is Verizon FIOS

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  • rafewrite Aug 02, 2010

    I've already posted two comments to the original expert and I'm willing to keep working with him but your program keeps asking me to accept or reject his solution. I'm new to this forum and don't know how to do this.

  • rafewrite Aug 03, 2010

    Yes, helpful. I've sent further queries regarding it to NoNoTech.

  • rafewrite Aug 03, 2010

    Thanks for sticking with me.

    No the problem is not solved. ICS refuses to be disabled from Computer A. Still cannot ping to or connect to Computer B from Computer A. When I run the wizard on Computer A it finishes up telling me that the ICS connection will be established, which of course is not what I want at all.

    Here's another bit of guess work. Computer A has a second network adapter which is physically present but which has been not only disabled but also uninstalled. It will be a pain to disconnect everything and open the machine up and physically remove that old card, but I will do it tomorrow if you think it's possible that the presence of that dormant adapter is somehow making the computer think that we want to use ICS. Somewhere tonight I read that ICS is only enabled when the computer has two or more adapters.



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Please try this.. first ping the other computer, in your case, ping computer "A" from computer "B", if it's successful, then open the Network Connections from the Control Panel of the Computer B > click "File" on the menu > New Connection > Next > Set up a Home or Small office Network > Finish another wizard with the name Network Setup Wizard will open up, click Next > Next > select "This computer connects to the internet through a residential gateway or through another computer on my network" > Next and provide the description and name of your computer, then Next and provide a Workgroup name > Next > Turn on File and printer sharing > Next > wait for few minutes and select "use my windows xp cd" > Next > Next > Finish, you'll be prompted to restart your computer for the changes to take effect. Restart your computer B and now run the same procedure on Computer A, but at this point, you have to use your Windows Xp cd/Dvd. Insert the Cd/Dvd in your Cd/Dvd-rom drive, after the autoplay runs, select "Perform Additional Task" and again click on "Set up home or small office network" and proceed with the onscreen instructions. After you are done with the process, restart your computer and ping from Computer A to Computer B, hopefully, the ping should be successful. Now ping Computer A from Computer B, this should also work fine. After you are done pinging, you can test the connection. If you have further problem, let me know.

Good luck.

Thanks for using FixYa.

Posted on Aug 02, 2010

  • 2 more comments 
  • rafewrite Aug 03, 2010

    Thanks for your guidance, Nonotech, but I'm a bit confused.
    I have already run the network setup wizard several times, on both computers, but without inserting the XP CD. The instructions on the Wizard screen said to use the CD if the second computer is NOT running XP.
    Both my computers are XP Pro with SP2 and the setup wizard is available on both. Does this make a difference? One problem seems to be that on Computer A the wizard thinks I'm using ICS, because the ICS connection pops up when I start the Wizard. Is that your point? That if I run the wizard from the CD it won't get distracted by the ICS?

  • Lebanon Raingam
    Lebanon Raingam Aug 03, 2010

    I am sorry for the late reply, actually, I had been to take some rest. Hope you'll forgive me for this.

    Well, there are rules and regulations with Networking (computer networking), so following only the instructions on the screen is not suitable sometimes. We need to implement the theory of Logical Network.

    In your case, when I told you to insert the xp Cd on the other computer, it's only to set-up the same settings on both the computers. If the two computers have different Microsoft Operating Systems, I would suggest you to make a floppy-disk when you were prompted by the "new network setup" wizard at the finishing point of the first setup. What i mean is that, if the two computers have different Microsoft Operating System installed, and you are running the setup on xp, then it's not possible to use Xp Cd on another computer with another Microsoft Operating System installed, in that case, you have to make a Cd or floppy with the Wizard.

    As soon as you run the wizard on computer B, ICS is already activated, which means computer B is going to access the internet through another computer's network (in your case, it's not the computer A, but i supposed it myself to the server between them).

    I don't think ICS is related to your problem, your only problem could be setup issues. ICS is another different connection type, and you can enable or disable it from the network properties.

    But for now, my main intention is your problem, whether it's fixed or not. Hope you can let me know.

    Good luck.

    Thanks for using FixYa.

  • Lebanon Raingam
    Lebanon Raingam Aug 03, 2010

    Ok...this time let's go deeper to the network setups.. I have few questions to ask, hope you can give me the answer,

    1. How is the router connected to the Internet? (is the line directly plugged in or is there another modem?)

    2. Is there another switch or hub that comes out from the router to connect the two pcs or are the two pcs connected to the router on different ethernet ports?

    3. Is the connection required to access with a username and a password to get connected with the internet?

    4. Suppose if the Computer A is directly connected to the router, how is the internet connection accessible from Computer B, is it sharing?

    Please don't mind, this time, we need to get restart from the beginning. I hope, one of the two installed Lan Card is onboard and the other is on Pci Slot. If so, disable the onboard from the bios settings. (if you have problem doing this, let me know, i am assuming you can do this). This must be a simple problem, but since I can't physically or virtually access your system, we have been upto this. Well, just send me the answers and I'll definitely help you fix it with the easiest method.

    Good luck.

    Thanks once again.

  • rafewrite Aug 03, 2010

    1. Router directly connected with coax cable to the FIOS internet connection.
    2. Each PC is directly connected to its own ehternet port on the router.
    3. No password or user name needed to access internet for either computer
    4. Computer B is directly connected to the router and finds the internet there. Like wise Computer A finds the internet through the router. And B can access shared files on A.
    IOW, this is all standard router setup.
    I have disabled and uninstalled the unconnected and unused adapter by using Device Manager, but it comes back up. I suspect it is not onboard but exists physically in another slot and may be causing my problems even though it is not connected to any cable. I plan to close the system down and look into it today.


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You need to go into the network setting in computer B and set it to discoverable and make sure that both have matching network settings

Posted on Aug 02, 2010

  • 2 more comments 
  • rafewrite Aug 02, 2010

    Thanks, but I've done all that.

    Computer A can't even ping Computer B, although B can ping A.

    When computer A tries to access shareddocs folder on B, it gets message network path not fouind, or workgroupname is not accessible.

  • rafewrite Aug 02, 2010

    The problem maybe the ICS which keeps on popping up in my Network Connections screen, even though I know it shouldn't be active when I'm using a router. I removed it (AddRemove/Windows components) but it comes back when I run the Network setup wizard.

  • Randy Hough
    Randy Hough Aug 02, 2010

    Go into the ics settings and select exceptions and check for core networking and make sure the box is checked.

  • Randy Hough
    Randy Hough Aug 02, 2010

    The problem is that both computers are set to be the host and only one can be.



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