Question about Canon PIXMA MX310 All-In-One Printer
What OS are you using? Do you have the full software installed, the Canon driver or the OS generic driver? If you plugged in the USB cable before installing the Canon software, you probably got the generic driver which doesn't run with the scanner. Uninstall the driver and unplug the data cable; then download the software from http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#DriversAndSoftware (select your OS) and install it. Try a new data cable and different port. (Scanning requires bi-directional communication and can fail when the printer works.)
Paint (in XP through Win7) should work if the computer recognizes that the device has a scanner. File > Import from Camera or Scanner. Check your hardware listing. (For Win7 Start > Devices and Printers; older OS versions may have the list under the Control Panel.) The printer might show up twice if installed correctly.
I hope this helps.
Posted on Aug 02, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 23, 2014 | Canon PIXMA MG2220 Inkjet Photo All-In-One
Jan 25, 2014 | Canon PIXMA MX310 All-In-One Printer
Mar 09, 2013 | Canon PIXMA MX340 Wireless Office...
Aug 10, 2011 | Canon PIXMA MX310 All-In-One Printer
Dec 15, 2010 | Canon PIXMA MX310 All-In-One Printer
Nov 27, 2010 | Canon PIXMA MX320 Color USB InkJet Printer
Jun 20, 2010 | Canon PIXMA MP150 All-In-One InkJet...
Mar 22, 2010 | Canon PIXMA MP530 All-In-One InkJet...
Mar 07, 2010 | Canon PIXMA MP810 All-In-One InkJet...
Jun 11, 2009 | Canon Pixma MP480 All-In-One InkJet...
166 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: