Question about HP 640 Inkjet Fax Machine

1 Answer

Received faxes are printing out completly blank.

We just set up the fax machine on Friday and was printing fine until today. I have tried all of the troubleshooting listed in the manual, and nothing has worked.

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  • richmond385 Aug 02, 2010

    Yes, this helped. Thank you.

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  • HP Master
  • 4,737 Answers

Hello! Can you please let me your actual problem? I can't assume myself since you didn't mention anything related to your issue. Please let me know so that I can assist you fix your problem.
Thanks (this isn't a solution, only a clarification)

Posted on Aug 02, 2010

  • 2 more comments 
  • richmond385 Aug 02, 2010

    I did state as the "Problem" that received faxes are printing out blank.

  • Lebanon Raingam
    Lebanon Raingam Aug 02, 2010

    I am sorry, I didn't notice any problem related to "Blank Printouts". Anyway, no need to argue, now I understand your problem. But one more thing, I need to know what measures have you taken, so that I can bring my own troubleshooting method. Would you mind? just briefly, I guess, i will be able to understand now. We don't need to continue to troubleshoot with what you've already done.


    Thanks again.

  • richmond385 Aug 02, 2010

    First I tried making copies to make sure it was our fax machine, then I cleaned the cartridge by using the menu button, and then I tried unplugging the machine. I tested a page after the last 2 attempts and nothing has worked.

  • Lebanon Raingam
    Lebanon Raingam Aug 02, 2010

    Thank you. Well, first let's try this, remove the cartridge/s and place it/them gently on a tissue paper or on a piece of cotton with the print head down. You will be able to see that ink leaks out from the cartridge/s, now wipe the head (you have to do this very gently otherwise you may damage the print head), and again reinstall the cartridge/s. Try printing another fax copy and see if the print is ok or not. If you have a spare cartridge, that would be much helpful. You can try using the other working cartridge (if you have one). If the same problem occurs with the other cartridge, then we need to check the printer not the cartridge/s. If you think there's no problem with the printer, then once again remove the cartridge/s and dip the head in a bowl of warm water (not fully, dip it partially so that only the print head could get soaked). Now wipe the head very carefully, and again reinstall the cartridges. Run a test print once again. Let me know after you are done all these and if the problem persists.




    I wish you Good Luck.




    Thanks for using FixYa.

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3 Answers

My fax machine will send a fax, but I can't receive a fax?


The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.
    note.png

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

Feb 10, 2015 | Samsung SF-650 Laser Fax/Copier

1 Answer

Hi. i hope you can give a suggestion with our brother intellifax 2820. Whenever printing a received fax, the machine prints out a blank page in between each received page. so, for example, we receive pg1,...


press "menu/set, 1, then 3. you should see "paper size" on display. select "letter" if thats what you are using, and press "menu/set" again, then "stop/exit" to back out. next, make sure your "fax" button below display is green, then press "menu/set, 2, 1, then 5.using your arrow keys, select "on". press "menu/set" then "stop/exit". that should do it.

hth,
razors

Mar 15, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My fax machine sends faxes, prints, and received faxes but the faxes are blank. We have been trying to figure out the problem and while fiddling with the machine have actually received a successful fax???...


Probably not. You can change that setting in the user modes in menu/function and set it to 99 minutes. HAve you tried another drum unit? Your charge corona wire in the drum unit maybe broken!

Aug 28, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Samsung MFC-SF560 fax not printing complete page


If you have already try another image unit, you should try to make a copy or print a report. If the prints came out ok, the problem could be the telephone line. GOOD LUCK.

Nov 21, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

MFC 440-CN out of memory error, fax memory is full I cn't send any more faxes, I called Brother tech support they told me that there is no way to clear the memory, that I had to leave the printer unplugged...


Try this :
To resolve this situation do the following:

1. If another operation is in progress (example: receiving a fax,
printing, etc), press STOP/EXIT, wait until it's completed and then try
again.

2. Clear the machines memory. This can be done by turning off Advanced
Fax Operations.

a. Press MENU.

b. Press the UP OR DOWN ARROW key to choose Fax.

c. Press OK.

d. Press the UP OR DOWN ARROW key to choose Advanced Fax Operation.

e. Press OK.

f Press the UP OR DOWN ARROW key to choose Fwd/Page/Store.

g. Press OK.

h. Press the UP OR DOWN ARROW to choose Off.

i. Press OK.

j. Press STOP/EXIT.

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has already been printed, the
LCD will ask:

Erase All Fax?

Yes - Press 1
No - Press 2

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has not yet been printed, the
LCD will ask:

Print All Fax?

Yes - Press 1
No - Press 2

# If you press 1, faxes in the memory will be erased or printed before
the setting changes.

# If you press 2, faxes in the memory will not be erased or printed and
the setting will be unchanged.

k. Try your operation again.

Good luck...

Nov 11, 2008 | Brother Office Equipment & Supplies

1 Answer

Can't fax in or out with my L7680


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395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved

Aug 05, 2008 | HP Officejet Pro L7680 All-In-One Printer

4 Answers

Received fax's are not printing. Unit prints confermations and is working as a printer but recieved fax's just park in memory and will not print.


TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT

Jul 28, 2006 | Samsung SF-560 Plain Paper Laser Fax

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