1 Answer

Top thermostat reset keeps kicjing out

Top thermostat reset keeps kickng out -- why? This generaaly happens when a load is applid such as so-
meones shower or running the dishwasher.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 349 Answers

Thermostat is probally going bad if it keep's tripping out. May need to replace it.

Posted on Aug 04, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The water heater (Reliance Elec 501) does not turn on, This happened on the same day that our whole apartment lost power due to tripped main switch.n I reset main but water heater does not respond,...

Two-element water heater is 240Volts.
No hot water means: ECO reset button tripped, upper element bad, upper thermostat bad, or 240Volts is not reaching water heater.
Circuit breaker can be delivering power on one leg of the 240V circuit, so water heater appears to have electricity but is only receiving 120V.
Test for 240volts across top two screws on upper thermostat.
Look for loose wires and burned connections.
Push in reset button real hard.
Replace both upper and lower thermostats.
Remove wires and test upper element for continuity.

Open following links for do-it-yourself troubleshoot walk-thru:


2 Answers

I keep having to reset the red button on the top thermostat!! does that mean the thermostat is going out should i change both or just top one?

You can replace the upper thermostat but usually when this occurs a couple of things may be at play. You may have a small leak in the water heater, especially if over 6 years old. Or you may have a bad element. (I have seen them actually split open when removed). You can reset the top thermostat and make sure the covers and insulation are in place (after checking around both thermostats for any leaks with power off of course.) and wait for the lower element to kick on, if the reset trips after the lower element comes on then probably the element. I usually take an amp reading with a snap around ammeter (about 12 amps draw when operating correctly) only one element operates at a time. Oddly enough, I have never had to replace an element on a single element water heater, only the duals. One last thought, if the tank is run completely out of hot water it can cause tripping as well such as multiple loads of laundry etc since it is operated by a thermo disk. Hope this helps.


1 Answer

I have a Reliance 501 model # 5 30 2srs4. I had to reset the unit after waking up to cold water. The water heated up in no time at all but the water was super hot. So hot it triped the reset button again....

No, the top thermostat will always heat first and then it should dwitch the power to the bottom one after the top of the tank heats...this is to get you hot water faster...
The top thermostat is bad and is not shutting off or switching....
Replace the top thermostat/reset combination and you''l be good!!

Check out this tip..

How to replace the Thermostat and Element for
Electric Hot Water Heater


Jan 03, 2011 | Reliance & Lowboy& Electric Water Heater

1 Answer

Have sta kleen 805 , have power,240 v no hot water

If I understand correctly, your water heater circuit tested for 240 Volts.

1) If circuit has power on one leg of the 240V circuit, water heater can appear to have electricity, but won't turn on since 240V needs both legs to complete the 240V circuit. Solution: test for 240 across top two screws on upper thermostat.

2) ECO reset button tripped on upper thermostat. Solution, push in reset button. If reset will not reset, then replace upper thermostat. I usually replace both upper and lower thermostats at same time: cost $28. Buy parts from home center or hardware store. Be sure to put factory-insulation and covers back so thermostat is not exposed to cooler outside temperatures, that cause hotter water than set point.

3) If ECO reset button keeps tripping, then keep resetting until you can test water heater parts. Spend 30 minutes and do complete troubleshoot on tank.
Buy cheap multi-meter from home center. When test calls for checking voltage, rotate dial to 240-250-277 VAC. When test calls for checking continuity or elements, rotate dial to Ohms (upside down horseshoe is ohms).


3 Answers

Hello, i have a reliance 606 im having a problem that the reset button, it keep on tripping. when i reset it last like 2 days then it trips again. i have changed the upper thermostat and element and it...

It sounds like you have things pretty well covered. I would change reset and if it continues to trip breaker I would check wiring very carefully where it enters top of water heater. Check for any nicks or bare spots on wiring insulation. Other than that about all I can think of is to change breaker. Sometimes they do get weak and trip to easily. Hope this helps. Thanks


1 Answer

We seem to have no hot water about once a week and its not from excessive usage. The reset button on the top element of our twin heating unit trips off every couple of days. I reset the push button and it...

It sounds thermostat failure. It intermittently does not open or the overlimit is getting weak. replace your thermostats and this will fix your problem.

Oct 07, 2010 | Rheem Water Heaters

1 Answer

Reset button keeps popping. Have reset this 3 times now and it happens at night when no one is using water. This is a model 502 heater with dual elements.

The problem I have encountered in this is the thermostat is going bad and tripping out. Inspect the ends of the elements and make sure ther eare no black ends on the wires showing elements may be shorting out causing thermostat to trip. More than likely change the thermostat out and you should be good to go.
They are not to exspensive and local hardware stores carry them.

Aug 15, 2010 | Reliance & 50gal Electric Water Heater

1 Answer

Lose of hot water at times

If you keep kicking the reset you have a thermostat that is could be either the top or the bottom one...but you will have the check and see if it is switching to the bottom element or not...if it does switch to the bottom it is the bottom t-stat bad, if not then the top one is bad...


Apr 28, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

No hot water, Rheem Model RR612T, Electric Hot Water Heater, 60 g

If you don't have current, 0v from terminal to terminal, then you don't have voltage to the elements. Replace the thermostat but check that you have 220v to the thermostat. It is possible that your breakers to the unit are either bad or tripped.

Apr 07, 2009 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

Top thermostat reset button kicks out

The top button is connected to the top heater element  which is likely shorting out. Drain the tank below the element that the thermostat is attached to. Remove and replace the element 


Not finding what you are looking for?

83 people viewed this question

Ask a Question

Usually answered in minutes!

Top Reliance Water Heaters Experts

Mack Baxter

Level 3 Expert

383 Answers

Gil Shultz

Level 3 Expert

3382 Answers

Paul Nielson
Paul Nielson

Level 2 Expert

91 Answers

Are you a Reliance Water Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides