# One side of the Presto Combination lock suitcase is locked and I can't open. The other side is open and won't close.

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• smiller173 Aug 02, 2010

I have a attache case with Presto combination locks. The left lock is locked and can't be opened because I apparently forgot the combination. The rights latch is open and can't be closed for the same reason.

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• Contributor

Look through the gap between the number wheel and the frame of the briefcase.
Do one full rotation of the number wheel. While rotating, look for a dip line through the axial line of the number wheel. Keep the dial so that that line exactly faces you.
Now to find the correct number, add 5 to the number shown in front of the number wheel.
If the result crosses 9, you should subtract 5 from the number shown in front.
It should be done for each of the number wheels.
It should be done in a min :)
This results in the least number of combinations on each of the three wheels i.e 3* 10 = Only 30 combinations :)
Another Way- especially if you can't see the dip in the wheel- Set the combo to 0x0, (the middle number doesn't matter right now) and while holding the open lever as if to open the lock, spin the middle dial (that's the "x" in the notation I'm using)... If your combo is hit, the lock will spring open. If not, try 0x1, then 0x2, thru to 0x9, then 1x0,1x1,...1x9, then with 2, 3, etc. This allows only 100 options instead of 1000, and I just opened mine in about 4 minutes... (combo was 391, so even if it had been 999, it would have only taken about 12 minutes.

If this doesnot works counsult a repair guy.

Posted on Aug 02, 2010

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• Master

Hi there please explain the problem so i can find a solution soon as possible. Thank you

Posted on Aug 02, 2010

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

my mother in law has a norton suit case and needs keys the number on the lock is 332 norton do not excist anymore where can i get replacment keys from?

Posted on Mar 01, 2010

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