Question about HP Computers & Internet
MY computer can find the DVD. When I ran a diagnosic it said, can't find driver. I looked on HP (HP computer) and nothing. Can you help?
Is the computer still under warranty by HP? If so, exercise the warranty.
Enter BIOS SETUP, and check that the motherboard has detected the CD/DVD drive.
Check that the "power" adapter is securely plugged-in to the drive.
Check that the "data" cable is securely connected to the drive AND to the motherboard.
If all else fails, spend $40 to buy a replacement CD/DVD reader/writer, and responsibly recycle the old drive.
Posted on Aug 02, 2010
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Posted on Jan 02, 2017
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