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Posted on Jan 02, 2017
Unfortunately, these drives are not made to be dropped.
It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.
Contact Western Digital for a warranty replacement.
Posted on Apr 29, 2008
Seems like I've been the bearer of bad news lately, but here goes anyhow...
First of all, replacing the controller board IS a viable option for SOME, and it will give you complete access to your data if indeed the controller is the problem, and the cannibalization of the drive is a success. BUT it is an advanced technique and recommended only for people who are well versed in such things. Attempt this fix at your own risk! This may actually cost you more money in the long run if you fail! Controller boards fail fairly frequently in hard drives, and are sometimes indicated by the lack of a clicking sound, as you say. That clicking sound is often caused by sticky armatures within the drive itself.
Here's the kicker- If the data is as important as you say, then 9 times out of 10 you can send the drive in to a data recovery specialist, and they can remove the platters themselves and recover the data from them. This is my recommended solution, hands down. Bad news is you can expect to pay up to $1000 or more for this service. This is where you decide how much your data is worth to you. These are really your only options if indeed the drive is totally gone. You may try the following first, although I can't say exactly how effective any of these techniques are:
Freeze the drive. I have heard of people having enough success with this technique to power it up long enough to copy the data to a working drive, before tossing it into the round file (actually you SHOULD recycle the drive, check your local yellow pages or do a google search on it). This is most likely to solve electronic problems rather than mechanical problems.
Stand the drive on its edge. This may alter the load on the bearings, giving you precious opportunity to back up the data if the bearings are on their way out.
Tap the drive lightly with a small hammer or the **** end of a screwdriver as it attempts to power up. This may free a lock head or armature, again, giving you the opportunity to backup your data. Don't beat it!
If you do happen to get your drive to work, it may only work for a very short while, so backup everything you can from it immediately!
If all else fails, or you would rather be safe then sorry, then I would call a data recovery specialist and fork out the cash; if your data is THAT important to you, that is. Best of luck to you Jon.
Posted on Jan 09, 2009
Try searching on the problem on Youtube.com. There are some things there you could try out at your own risk. It could be the heads have gone a bit sick and unless you have the exact same type of drive from which you can swap the heads, you will have almost no hope in getting the data back.
Spending heaps ata data recovery centre will do it too.
I had a similar prob with a WD1600 drive - would not spin ( nor click) I very gently removed the screws on the drive top - (there could be one hidden under the label also) - then connected the drive to both the powewr and data cable and turned it on - nothing was happening.
But by once again very gently (with very clean hands or surgeons gloves preferably), I moved the platters by turning the spindle at the top on the platters a little each way, it suddenly started up and I have copied most of the data so far onto another drive.
Apparently heads can 'stick' to the platter if the drive is not shut down properly or suffers a power failure. This appears to be the case with mine and I hope its that simple with yours.
Hint - you need a special torx type screwdriver and don't try doing it unless you do so in a dust/smoke/loose hair free (as possible) area.
All the best
Posted on Feb 02, 2009
i Have a 1tb with the same problem i can't get to match the dcm.
Does anyone know where i can get a 1TB with DCM#HBRCHV2AB?
I will buy it from anyone who has one
Posted on Apr 17, 2009
Chances are the drop jarred loose something in the drive that on;y caused problems when the disks stopped spinning and started again. Here is a list of recovery tools that would do the job if there is something there to recover. http://www.snapfiles.com/Freeware/system/fwdatarecovery.html
you will know within a couple minutes whether there is anything recoverable.
If it is that important you can send the drive off to www.OntrackDataRecovery.com and they should be able to get the files.
Posted on Jan 01, 2010
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