Question about Creative Labs ZEN SLEEK MP3 Player

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My MP3 player is dying...

I've had my creative zen sleek photo mp3 player now for nearly two years, but in the last six or so months it's had problems regarding buttons etc. once that sorted itself out (don't know what happened, it just stopped having those problems), it's developed a more worrying problem.
when i turned the mp3 player on this morning, it started playing a song, no problems, then just made a weird buzzing sound. so i reset it using the little button on the bottom, and it hummed into its restoring mode. it got through around a 6th of the white bad at the bottom, but then stopped and went into play mode - with only 32 of the 300+ albums i have on it available. it appears to have chosen these ones at random, they're not from the beginning of the alphabet or anything, but understandably this is quite frustrating.
my plan of attack was to plug it into the computer and wipe it, then replace all the music from my backup files, but it isn't recognised by the computer. so, following advice i found on another website (possibly a bad move...) i uninstalled it with an eye to reinstalling it and starting over. as all the discs and product information are faaar away (ie at home not university), i followed a link from the troubleshooting on this website aiding someone whose discs were also missing. this appears to be the right thing, but that too won't recognise the existence of the mp3 player, claiming it's not plugged in even when it is. the computer knows something is there, and keeps giving a 'found new hardware' message, but nothing more useful than that.

my mp3 player is vital to my sanity, is there something i can do to fix it or should it be mended with a new one?

thanks.

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  • HB139 Apr 25, 2008

    I've also just tried cleaning up the disc as that seemed to help some people, but no. That doesn't help either.

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Posted on Apr 25, 2008

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