Hello,
Welcome to Fixya.
Based on your description what you`ve likey experienced is a broken door closer/link kit.
It is a fairly minor procedure to replace it/them. Slide the entire unit out from the cabinet a couple or three inches and you`ll see the plastic roller assembly and rope ( except yours is likey broke ) attached to the side.
**You`ll need to insure your connections will allow you to pull the unit out however, otherwise they - water, power, drain hose - must be disconnected to prevent any damage.**
If you have any reservation to performing this repair on your own please call in a qualified appliance technician.
The parts ( # 1059756 @ repairclinic ) come in a kit as I alluded to and will look like what I attached below...
These are available at most brick & mortar appliance part locations or on-line vendors such as "repairclinic.com" "searspartsdirect.com" or "apwagner.com" to name a few.
They range in price for around $20, or you can just purchase the rope/link seperately for about $4 part # 1159210 @ repairclinic.
I recommend replacing the entire kit, and check the spring itself...that is seperate from the kit ( # 830967 door spring @ repairclinic as well )
Hope that helps move you forward. Thank you for visiting "fixya" today.
Please take a moment and rate the solution provided here or a testimonial if you feel warranted.
Let me know if you require further assistance and good luck.
macmarkus :)
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