Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune player how do i delete everything including users name

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Possible shortcut #1 -
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Possible shortcut #2 - reformat your player (this carries risks as well as benefits)

Posted on May 26, 2008

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I want to delete our zune account


Hi pedrojohnson
Try this solution to your problem:
Open your browser and go to Zune.net.
Click the "Sign In" link at the top right corner on the page.
Enter your user name and password on the sign-in page.
Click the "Support" in the upper right corner of the page, then click the "Change Password" link on the right side of the page.
Enter your Windows Live ID in the corresponding field and type the security code that appears.
Click the "Continue" button.
Click on "Close Account" at the bottom of the next page.
Scroll down and type in your password in the field that is provided.
Click on the "Yes" button.
This will close both your Windows Live account and your Zune account.
Please take time to rate me
Bud

Oct 18, 2012 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Does anyone know how to fix error 5 code?


Many Zune users will tell you of the dreaded error 5.

When the error occurs it means that the Zune has encountered a problem that it cannot recover from and informs users to contact customer support.

Usually to fix this error, the Zune must be sent to Microsoft. If the Zune is under warranty and the owner is within the US, this is little more than an inconvenience.


If the owner is outside of the US this is not and option and if the warranty has expired, the fix can come at a high price.

However, before sending a Zune off to Microsoft for fixing, there are a number of things to try.

The first thing to try would be to restart the Zune.


The steps to restart the device vary based on Zune model. For the Zune HD player, the user should press and hold the on/off button for roughly ten seconds and the player will reset.

For the non-touchscreen models of Zune, the user should unlock the hold switch.


Then, press and hold the back button and the top button of the Zune pad. The device should restart and the user can release the buttons.


If this does not fix the error, then the user should try reinstalling the software on their Zune device.

To reinstall the software on a Zune HD, the user should press and hold the on/off button for about ten seconds.


When the device restarts, the user should press and hold the "Media" button until the message "Connect Zune To Your PC" displays on the screen.

The user should make sure they have the most up to date Zune software installed on their computer and connect the Zune.


Update the Zune and it should be ready for use again. If the user continues to experience problems, then the Zune HD software may have to be completely deleted and reinstalled. Doing this will completely delete everything on the Zune, so anything that has not been backed up will be lost, including purchased items.


To do this, the user should hold down the on/off button again until the Zune HD restarts.

Upon restarting, the user should immediately press both the "Media" and the "Home" buttons until "Connect Zune To Your PC" displays.


The user should then connect their Zune HD to a computer with the most up to date Zune software and update the Zune.

For the non-touchscreen Zune models, the following step will erase user data (including purchased items), so a backup is recommended.


First, the user should unlock the hold button.

Then the back button and the top button should both be pressed and held down.


The next step varies by model. For owners with a Zune 4GB, 8GB, 16GB, 80GB, and 120GB, the Back button, Zune pad, and Play/Pause button should all be pressed and held down.

The user should continue to hold them until they get a "Please wait" message.


For owners of the Zune 30GB, the Back button, the left side of the Zune pad, and the center of the Zune pad should all be held down until "Please wait" displays.

After data is cleared, the message "Connect Zune To Your PC" will appear.


The user should connect the Zune to a computer with the most recent version of the Zune software installed on it.

After the software is installed, the Zune should be ready for use.

If these measures fail to fix error 5, then the Zune owner will likely have to send the device to Microsoft as the problem is deeper than a software issue.

Sadly, it is not always clear what causes error 5 to occur. In these cases, there are few other options than to leave it to the experts.


hope this helps

Oct 05, 2012 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

HOW DO I DELETE THE SONGS ON MY 120GB ZUNE


You cant delete song with the player only. You have to hook the player up to a computer and do a reset of the player that will also re install the firmware. Once you do this the player will be empty. If you only want to delete certain song you have to hook the player up and use the Zune software to see the music you have on it then delete what you want from the list shown.



If you need any more help, parts or your player repaired you can contact me threw my repair service web page at firehouse7777.weebly.com My phone # and eBay user name is there also. thanks

Dec 11, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Where can I get a user's manual for the pink 30gb Zune? I don't know how to turn it off or delete items.


You can download the manual from
http://assets.zune.net/en-us/zune/productmanuals/zuneplayers.pdf

Jun 28, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I cant delete songs


quiero el programa de zune por fa

May 16, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


hold back and up when it starts to reset hold these 3 buttons back, left on key pad and middle it shouls reset the whole thing delete everything

Sep 15, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

How do i change the username on a zune


To change the User name, plug your zune into the computer and you will have to reformat your entire zune, this means press options in the zune menu and press reformat it will erase everything and let you rename your zune as if you have never pluged the zune into the computer.
good luck,
Chris

Feb 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune Storage


Through the software in the device options you can delete everything on your zune (same as a reformat on your computer harddrive) this should solve your problem for the most part... If not there is a keycode that will ERASE EVERYTHING including firmware so you can start fresh.. Just try the software method and see how it goes.

Dec 31, 2007 | Microsoft Zune JS8-00001 Digital Media...

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