Question about SanDisk Sansa e250 MP3 Player

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I have had my player for a while, but recently while walking the right earphone started cutting out and coming back as if something is lose. Is this a problem with the ear phones?

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Yes the wires inside of it are damaged maybe because you wrapped the cord around the music player.

Posted on Aug 03, 2010

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1 Answer

Have my earphones on but can not hear music


You could try using your earphones with another device to see if they are working properly. For example, I think my earphones have a broken wire in them because when the earphone plug revolves up or down in the jack the sound cuts out. When I turn the plug around a little, the sound comes back. (I am sure you had the volume turned up :)

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1 Answer

Cant hear out of right ear piece


The usual cause for that is that the headphone jack is loose or the connectors are loose inside the unit and therefore not keeping complete contact with the headphone piece. It can be repaired but would probably be cheaper to get a new MP3 if that is the sansa one.

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1 Answer

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hi the problem will be with the earphones after a bit of use the wires inside the plastic casing covering the wires where they plug into the mp4 these wires fray and eventually short out it is best to replace the earphones as soon as possible as shorting out will eventually cause the mp4 to overheat and short out.
If you have replaced the earphones and are still getting the same problem then it will be the solder points on the jack plug that you plug the earphones into the solder eventually will work lose causing bad connection but first repalce earphones then if you still have the problem but you probanly wont as the solder failing isnt a known problem with this product then you will need to take the cases off and get to the board where the earphone socket is soldered onto the board then you need to resolder the solder joint that connect it to the board.
But first repalce earphone with new ones as using someone elses or old ones might have same problem let me know if you need further assistance

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1 Answer

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First thing to do is to check if this KENWOOD have an input at the back then you try another player i mean dvd player or anything that you can drive or cassette then hear if the same happened again there is something overheating and i pinpiont directly the Power IC is leaking.subject to change.See the number of the IC then buy the same number and change.

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1 Answer

Sound Only Comes Out Of The Right Earphone


If its less than 1 year old, have it replaced. Its a loose connection on the circuit board. SanDisk Technical Support 1-866-726-3475 Best of Luck.

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5 Answers

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I had this very problem. The Sansa worked great for over 1 year, but then I started getting some dropping out of sound on the left side. Today I went to an electronic shop and they opened up the unit. There was a small crack in the solder of the earphone jack on one side. So the electrician just used a fine point solder and fixed that, then strengthened the other solder points of the jack to make sure it won't happen again... I hooked in the earphones....and it is PERFECT again!!!! So, don't lose hope...just take it in to a decent electronics shop and they will most likely be able to fix your problem. And he only took around US$10 for the job. Beats buying a new player...

Mar 28, 2007 | SanDisk Sansa e270 MP3 Player

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