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I have an optima 437az and the cylinder that the dirt goes has cracked and the bottom of it came off! I haven't hardly even used it!

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Generic problem for all Vacuums
I have an Optima 437AZ
Posted by aliendiva05 on Apr 25, 2008
I have an Optima 437az and the cylinder that the dirt goes has cracked and the bottom of it came off! I haven’t even used it!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
If you have purchased the Optima 437AZ within the 1st year, you have a factory warranty on the vacuum and the part should be covered under warranty unless that if the part was dropped or damaged by the customer the part would NOT be covered under warranty and would be under miss use and abuse. You can order the part from your local vac dealer or contact the factory. They would need the brand name and model # of the vacuum. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.eureka.com Customer Service Phone Number
1-800-282-2886 Hours of Operation
Monday thru Friday 8:00 am to 7:30 pm CST
Saturday and Sunday 10:00 am to 6:30 pm CST
Thanks, Don – The Vac Man
Go Ahead. Use Us.

Posted on Apr 25, 2008

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