Question about HP OfficeJet Pro k550 Printer

1 Answer

My HP Officejet pro K550 is only printing the first few lines of my document, then it just stops, does not even return the paper???

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

This is normal for this model of HP printer when the ink has 'expired'.
Normally it will print one line from the print head, then check to see if the ink is okay before pumping more ink into the printhead. If it has expired then it pauses in the middle of printing to give the user an opportunity to replace the ink cartridge with a new one, highlight which cartridge needs replacing by lighting and indicator over the 'bad' cartridge.

There are three solutions for this:

  1. Buy a new HP Ink cartridge;
    expensive and innefficient, but it will ensure the highest level of quality and continued warranty for your HP printer. And is the least likely to cause problems.

  2. Buy a third-party "refillable" ink cartridge, or MOD chip;
    Less expensive, but still wastes what remaining ink you have in that ink cartridge. Voids the warranty for your HP printer and can lead to a print head clog.

  3. Set your system clock and print like it's 1999;
    Silly printer driver reads the system time to determine if it has expired; will cause the printer log to be inaccurate, and cause problems with software updates, security certificates and other time-sensitive applications. May requirie shutting down both PC and printer simultaneously to be effective.

  4. Crack/Patch or replace the printer driver to remove expiry;
    3rd party replacement drivers are unable to match the resolution of HP's original drivers because they don't know HP's secret PCL codes. Cracking/Patching HP drivers may be illegal depending on where you live and what security clearance you have. It may also possibly sometimes break features like document control and printer logging.

  5. Buy another printer
    Expensive and wasteful.
I'd reccommend option 3 if not for the fact that there is no publically availble patch anywhere on the internet. However... you can make any choice you please.

Posted on Aug 08, 2010

  • Darren Aug 08, 2010

    Please leave a message on my blog and I'll send the patch to you if the risk is acceptible.

    I use message moderation so that the message will be kept private.

  • HeliBass Sep 19, 2011

    When the HP dialog box comes up that shows the cartridge has expired, click on the box for more information. It will tell you to hold the "power" button down and press the "reset" button 3 times, then release the power button. This will let you use the rest of the ink in the cartridge. HP's disclaimer is that it may not be the same quality. Worked for me.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

HP Officejet Pro K550 - Printhead Error Message on new printhead - cleaned printhead, contacts... tried all fixes... what now? Is it faulty?

I have the same problem. I replaced both printhead cartidges. The MC light stopped blinking, but the KY light kept blinking. I thought it was a faulty new KY ink cartridge. So I returned that cartridge and got a new one. Still the same issue. I called hp and they said the print head is bad now and all they focused on was trying to sell me a new printer. UG! I also heard wiping off the printhead with a dry cloth may help. Did you get yours to wokr?

Jan 27, 2011 | HP OfficeJet Pro k550 Printer

1 Answer

HP K550 Prints One Line, then shows error message.

this sounds like, for this model, more like an os issue....try to remove and then reinstall the printer...

Aug 09, 2009 | HP OfficeJet Pro k550 Printer

1 Answer

HP K550 Prints Solid Gray Boxes Around Items

Hi drglass1 -

13,000 copies - that's awesome! although you've surely fixed this problem by now, for future refs or someone else searching for an answer... you might find this ref hp support helpful. happy printing!

Step 4: Clean the printheads
If the print quality is still bad, clean the printheads:
1. Make sure the printer is loaded with unused white paper.
2. Open the printer Toolbox and select the Printer Services tab.
3. Click Clean Printheads . A Clean Printheads window opens. Click Level 1 Clean .
4. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 2 Clean . 5. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 3 Clean . Note that Level 3 cleaning uses a lot of ink – it is not recommended if the cartridges are low on ink. - JW50

Sep 17, 2008 | HP OfficeJet Pro k550 Printer

1 Answer

My HPOfficejet Pro K550 will not print checks correctly

Hi crys smith -

for future refs: if the paper type and size (in this case checks) is set up correctly in the software that you are using to create the checks, perhaps it would help to check the printer settings. this link at hp support might help you then:

it includes checking and changing print settings and stopping a print job. (-and no one wants to waste checks!) -JW50

Aug 26, 2008 | HP OfficeJet Pro k550 Printer

1 Answer

Printer says out of paper when trying to print

Hi plabise -

just for a future ref: here's a quick link to an hp support doc for that specific error as a first stop for fixing things. best of luck! - JW50

Jun 27, 2008 | HP OfficeJet Pro k550 Printer

2 Answers

Only prints one page

You could try using these drivers on the These drivers were from March of 2007.

This was listed at Officejet K550. They didn't have a Pro Printer listed. If there are any letters after the model number you should go to that page instead.

Jun 14, 2008 | HP OfficeJet Pro k550 Printer

2 Answers

Paper will not feed

My OfficeJet Pro K550 makes sounds like it is getting ready to pick-up the Paper but sounds stops and Printer goes back into the ready mode without printing.

Will you please give me some pointers????

Nov 21, 2007 | HP OfficeJet Pro k550 Printer

Not finding what you are looking for?
HP OfficeJet Pro k550 Printer Logo

1,707 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides