Question about Konica Minolta bizhub 350 All-In-One Laser Printer

2 Answers

When I turn on the main power on my Konica Bizhub 352, i get the hour glass for a few minutes and then nothing. Main power stays on but nothing else. Just a blank screen.

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  • thg57 Aug 02, 2010

    When I turn on the main power on my Konica Bizhub 352, i get the hour glass for a few minutes and then nothing. Main power stays on but nothing else. Just a blank screen.

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2 Answers

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Is there memory installed on the Dimm Slots? If so, please remove it/them, and follow the instructions below;

Turn off the machine, unplug the power cord (don't forget to switch off the the Mains), disconnect the ethernet cable (if any), press the power several times so that any static voltage may be discharged. Leave the Machine off for few minutes (approx 5 mins). Now reconnect the power cord after switching on the Mains. Power on the Machine, again while it boots up, press the Power and Cancel button continuously (don't install the memory). Now remove all the cartridges, drum and leave the machine On without cartridges and drum for another few minutes. Turn it Off, and restart, now you can install the cartridges and drum. After you are done with the cartridges and drum, close the Front Panel door and keep pressing the cancel button while the machine runs for power cycling. After it's fully booted and ready, please check the status message on the lcd, I hope it shows the correction information. Now you can turn it off and reinstall the memory. If you follow the steps mentioned above, definitely your machine will run as it was.

You should also aware of the power supply when doing all these, sometimes, power surge can create havoc with the machine.

If the problem persists, let me know so that I can assist you with another method.

Good luck.

Thanks for using FixYa.

Posted on Aug 02, 2010

  • thg57 Aug 03, 2010

    Still doesn't solve it. I tried this a few times.

  • Lebanon Raingam
    Lebanon Raingam Aug 03, 2010

    I am sorry to hear that. But since after trying this, you haven't seen any changes, I have not more idea on how to deal with this. Possibly, this could be another problem with the rom memory or chip on the board. Honestly, I can't go further from here since I can't physically inspect the unit myself.




    I wish you good luck.




    Thanks for using FixYa.

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Hi! Please try this. Unplug the unit from power source and turn the machine on while unplugged and leave it for atleast 10secs. This should reset the system and resolve the problem. Take note that you may need to repeat the procedure more than 3 times. Hope this helps and have a good one!

Posted on Aug 02, 2010

  • 1 more comment 
  • thg57 Aug 02, 2010

    Tried this several times. The machine will start to come on, but then just the hourglass and then just a dark screen.

  • dj_relly999
    dj_relly999 Aug 03, 2010

    Hi! Hows it going?

  • thg57 Aug 03, 2010

    Still not working.

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