Question about Maytag Neptune MAH5500B Front Load Washer

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Running a load of towels..thought I might have gotten too many so I lightened the load to just 5 towels...grinding noise when spinning. then Lr code appears and everything stops.

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The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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Posted on Oct 01, 2010

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1 Answer

Error codeLr?


The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason. By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing. The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down. You don't mention in your question if the LR code occurs every load or once a week.

More information on when the error is occurring would be helpful resolving this problem. Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down. This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes. At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


  • image53872img-th.jpg
  • image53908img-th.jpg

Feb 14, 2012 | Maytag Washing Machines

1 Answer

Got an OE error, now it will not finish rinse and spin, sounds like it is grinding in the spin cycle and the timer is stopped at 27 minutes remaining. What is wrong?


The problem is in the drain system as what error code OE stands for.The grinding noise is coming from the drain pump. Loose change, hair pins and the likes can get into the pump filter and sometimes into the pump impeller causing a grinding noise during the spin cycle because the pump works while the machine is spinning. The pump impeller may also be broken causing the grinding noise.

Disconnect power then open the filter door on the bottom left of the cabinet.
jahn27_60.jpg

Remove the drain plug and drain the water out completely into a shallow basin or the likes. Once drained, lay a piece of towel under the filter then turn the filter knob counterclockwise and remove it. Clean the filter and reach in the pump impeller to check it if blocked or broken. If cleaning the filter does not solve the problem, you need to access the drain pump assembly and check the pump particularly the impeller thoroughly. Click on the link below for the detailed procedure in accessing the drain pump assembly.

LG Front-Load Washer Drain Pump Access


Dec 30, 2010 | LG WM2277H Front Load Washer

1 Answer

I overloaded washer with towels and it stopped spinning i thought it may have burned out a belt but i dont think it has a belt


There is what is called the coupler. Does it drain still? Also might have gotten a towel stuck between the tubs. That can easily happen when overloading. Did you smeel a bad smell when you noticed it not working? If you did more than likely towel stuck between the tubs.

Dec 15, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Tub filled with water, Lr code


To pump out the excess tub water while failing to complete spin cycle;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.



If I could ask you to do a little troubleshooting;

It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct. When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle?

With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete?

If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise?

With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction. The wash basket should spin CCW several rotations and coast down to a smooth stop dose it?

I’m checking for Outer Tub increased bearing resistance…..Rich


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Jun 28, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I just put in a large load of towels and it filled with water but stopped spinning and now it won't spin period


Sounds like the "Overload" has been "Tripped"? What does your manual say to do when that happens?, I think you have to lighten the load and reset/restart?

Feb 18, 2010 | Maytag Atlantis MAV6451 Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

When I wash towels, I get the SD message then sometimes d5 or DL


Check the water inlet valve. Make sure that the wiring connections at the solenoids are clean and tight. Make sure the the connectors on the end of the wires that plug onto the solenoids are crimped on tightly and are not corroded. This is a common cause of this code on the Neptune washer. Hope this helped and best wishes.

Aug 02, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Grinding noise when it spins


1.bearing wearing down.2.m/c not balanced i.e.not level

Jul 21, 2009 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

WHIRLPOOL TOP LOAD WASHER MAKING GRINDING NOISE FOR AGITATION


When you put the motor in did you replace the coupler between the motor and transmission? When fixing the agitator you need to get the agitator repair kit, It has seals, dogs,thrust plate, cam bearing and seals. The upper agitator is supposed to move only in one direction to get the clothes to move down towards the agitator. Do not overload machine. I have one of these and after 12 years I finally had to install this upper repair kit because the upper agitator quit moving. You may have an agitate cam that is going bad inside the transmission

Jul 02, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Grinding Noise


yes you are right the tub bearing has failed

May 21, 2009 | Estate TAWX700JQ Top Load Washer

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