Question about GE JVM1790 1000 Watts Convection / Microwave Oven

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My microwave starts however food does not heat up.

Today morning when we started using the microwave, everything appears normal ( light is on, turntable is rotating) however the food is not heated.

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Micro wave as the name suggests produces heat when the micro waves aimed at an object causes the water molecules inside the object to vibrate hence producing heat.The gadget responsible is the magnetron. If your magnetron is not receiving ht voltage or receiving but faulty, then your micro wave wont work please take precaution when opening micro wave due to high voltage caps that remain charged sometimes even when it is off.check the high voltage fuse/ diode and capacitor if they are fine and the step up trans former o.k then the only option is to replace the magnetron

Posted on Aug 02, 2010

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Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...


Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

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If everything else is normal, the trouble may be a failed magnetron tube (the microwave source), problems on the control circuit board, or parts in the tube power circuit that are bad. It's also possible a door switch can be at fault, but this usually keeps something else (fan, turntable or light, most often) from running as well.

Microwave servicing is best left to professionals. There are potentially deadly voltages present, and a chance of microwave leakage if repairs aren't done correctly. Take the oven to a shop for an estimate, or just consider replacing it if it isn't a built-in, an over the range unit or a high-end countertop model.

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If all appears to be running as its working but just no heat. Could be issue with magnetron. You could also have loose connections to magnetron or somewhere in high voltaged as well.

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1 Answer

Everything seems to work fine until you hit the start button than nothing happens except the timer starts counting down


If everything appears to be working normally, as you say the timer counts down, the light comes on, turntable rotates etc. then the problem will be linked to the magnetron not operating & not heating the food. This could be just a thermal fuse device which may have gone faulty but if it is a magnetron fault then the cost of getting this replaced can be expensive & it might be more economical to buy a new microwave. I would advise taking it to a local repair centre, one which gives free estimates to get a quote on a price.

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Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

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This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.

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