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I'm getting an E7-10 error message on my copier

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10 Content CCD black level error
Details CCD black reference plate scan level
abnormality when the copy lamp turns off.
Cause Flat cable installation failure to CCD unit.
CCD unit error.
Check
and
remedy
Check flat cable installation to the CCD
unit.
Check CCD unit.

Is your lamp coming on? If so most likely the CCD assembly needs replaced, That would require replacing the carriage that contains the lamp and mirrors, the CCD is mounted to that and is laser adjusted at the factory.

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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