Question about Buffalo Technology (USA), INC. - 500GB DRIVESTATION EXTERNAL USB 500 GB Hard Drive

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I dropped it and now it makes clicking noises and won't access my files on it. Have I damaged it beyond repair. It also won't show in the USB drivers as actively reading. What do I do? I am using OS Vista Home Premium.

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Unfortunately, dropping the hard drive, especially when it is powered on will damage the hard drive beyond repair for the typicl mlay person. What happens is when the drive is powered on, the read/write heads will idle in the middle of the platters, if these very fragile heads come into contact with the platters they will be destroyed, most likely that happened when the drive fell and impacted. It does not take much to destrot these drives. Newer drives have a program that detects "G" or gravity effects and the read/write heads snap into a protective cover to protect themselves. There is no repair that I can think of that the typical repair shop can perform, if the data just has to be recoevered, the drive will need to be disassembled in a "clean" roomand the data recovered from a special platter reader.

Posted on Aug 02, 2010

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