Question about Arris SURFboard SB5101 Cable Modem
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Posted on Jan 02, 2017
SOURCE: cable modem + dlink router
Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.
Posted on Jan 20, 2008
when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).
put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.
check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)
access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.
Posted on Jan 26, 2009
SOURCE: My PC need driver, Motorola
in this link you get your driver
try it :
Posted on Mar 10, 2009
if you use the usb cable can only be sure your connection is 12Mbps, try to use lan cable that you certainly can. I also use the usb only 12Mbps, but can I use lan cable I can be more than that
Posted on Apr 25, 2009
SOURCE: Arris cable modem
if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.
Power light flashing=bad
Posted on Jul 04, 2009
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