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Hello i have a dom6500 in car dvd player its approx 4years old ,it has hasnt been used very much,but we went to use it this week it gives the message' bad disc'we tried a few other discs ,but got the same message ,then tried the discs in our home dvd player they all work ok any ideas

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  • johnnelsonns Aug 02, 2010

    thanks your your assistance

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Hello,

the problem is from the laser (lens) of the player. The lens should be dusty since its been a while since you used it.

Get a lens cleaner and use it to clean the lens. Cleaning the lens does solve the problem, then it means the laser (lens) is defective and needs to be replaced completely for the player to load discs again.

Usually, a four year laser (lens) should be weak by now. I believe the lens is very weak such that it cannot load files/data on a disc.

Therefore, the laser (lens) is the cause of the problem and that's where you should focus your attention, irrespective of the message "bad disc" on the player.

Good luck.

Posted on Aug 02, 2010

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