Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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My Dyson DC14 won't turn on at all. Any suggestions?

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  • Expert
  • 183 Answers

Well you might want to change the fuse in the plug then make sure the cable hasnt been cut

Posted on Aug 02, 2010

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 61 Answers

SOURCE: Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.

Posted on Apr 15, 2009

kevster6720
  • 171 Answers

SOURCE: Dyson DC14 animal shut down, now won't turn on

This coul;d be a couple thing, it could be that the machine is full and shut off due to a heat sensor. You should see if it has a reset button on it for the power head. I don't think it does so I would empty it out and clean the filter and try it again. Also did you try it in another plug in as you may have blown the breaker.also if the dirt container is not in just right it will not turn on as threre is a safety switch so it can not be run without the dirt container. Try these things and if you have npo luck write back and we will try again.

Posted on Oct 08, 2010

  • 1 Answer

SOURCE: My dyson dc14 not sucking only from the hose

Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.

What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.

Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.

Hope this helps!

Liz

Posted on Oct 28, 2008

  • 107 Answers

SOURCE: Dyson DC14 animal bagless upright

Make sure unit is on carpet setting. If is is chances are the belt connecting the clutch to the motor is broken.

Posted on Dec 08, 2008

  • 134 Answers

SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Posted on Mar 08, 2009

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1 Answer

Won't turn off


It's highly probable that the Dyson power switch has gone bad.
You can buy dyson dc14 switch here.
The switch is located right behind the front covering of the neck or handle when you remove the telescopic wand. Please make sure that the vacuum is unplugged before you start this project.

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take the wand off from the bottom and untwist it

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Hi there,

I'm sorry to hear you're having difficulties with your DC14. We'd appreciate the opportunity to run through some troubleshooting over the phone with you to help resolve this issue. Please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance - it will help if you have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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1 Answer

Dyson dc14 brush won't spin


Liz thank you so much for the quick fix. Moving the carpet/floor knob a few times reset the belt. My method of slamming it against the dresser did not produce the desired results.

Feb 10, 2012 | Vacuums

1 Answer

How do I replace the belt on my dysonDC14


Hi Margaret,

If your DC14 is a model without brush control, please follow this online guide to check everything is correct with the brushbar, and to replace the belt:

http://support.dyson.co.uk/support/dc14/dc14-origin-iron/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating1/soleplate-removal

However, if your machine is a model with the brush control feature, you won't be able to replace the belt yourself. If your machine has brush control and the brushbar is not rotating, please follow this guide to resolve this:

http://support.dyson.co.uk/support/dc14/dc14-all-floors/my-machine-is-not-working/i-can-see-something-wrong-visual/i-can-see-something-wrong-visual/my-brushbar-is-not-rotating2/does-the-brushbar-turn-with-the-power-on

If you'd like any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help.

Best wishes,

Jack
Dyson Online Customer Support

Jan 06, 2012 | Dyson Vacuums

1 Answer

My Dyson DC 14 Animal will not turn on


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. If the cleaner won't run at all, it's probably best if you get in touch with us directly so we can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 09, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The dyson will not turn on


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the cleaner won't run at all, it's probably best if you get in touch with us directly, so we can assist you in resolving this issue as quickly as possible.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Service

Sep 25, 2011 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson animal dc14 won't start at all. what do I do next??


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the cleaner won't run at all, it's probably best if you get in touch with us directly, so we can assist in resolving this issue for you as quickly as possible.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 22, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

My dyson dc14 stopped working. I cleaned the entire machine...now it will not start. I looked for a reset button...I have several dyson products...cannot find one. any suggestions


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the cleaner won't start at all, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 02, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The dyson won't turn on


Hi there,

Sorry to hear you're having difficulties with your DC14. If it won't turn on at all, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting steps over the phone with you. If you're based in the UK, you can call us free on 08002980298. If you're based in the US, you can call free on 1866MYDYSON. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Jul 30, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

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