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I have a Candy Holiday 6. The cycle is done but the door won't release so I can open it. I have tried several different wash settings. What should I do?

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Posted on Jan 02, 2017

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SOURCE: Washing machine candy grand'o 1400 has stuck, vanish stain light

Ok, turn the washing machine off and unplud. Open the flap at the bottom left of the machine. Put a bucket underneath it. Unscrew the cap. Water will pour out - lots of it and very quickly - so make sure you have a bucket underneath it and lots of towels round that.
Once the water has drained out, check there are no blockages in there. You may find that some coins or buttons flush out with the water. That will be your problem.
Once clear, screw the plug back in and turn on machine.

Posted on Jan 04, 2010

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SOURCE: My Candy washing machine stops

Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Feb 12, 2011

  • 273 Answers

SOURCE: i am using a candy

http://service.candy-domestic.co.uk/manuals/Manuals.aspx?Section=11

Good luck from Detroit, MI, USA.

Posted on Jul 18, 2011

  • 6277 Answers

SOURCE: My stackable units washing machines

Hi from retired Englishman in SW France,

This does not sound unusual to me! Many models do not operate the unlocking until a bit of time has passed. It could be that the original set-up did not work correctly, confirmed by the fact that different but new switches do the same;-0)
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Posted on Sep 09, 2011

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Hi from retired Englishman in SW France,

This does not sound unusual to me! Many models do not operate the unlocking until a bit of time has passed. It could be that the original set-up did not work correctly, confirmed by the fact that different but new switches do the same;-0)
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
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This is might be the drain filter. When the drain filter is clogged, the machine won't empty itself of water.

Candy has a troubleshooting webpage that lists many possible problems/solutions:

http://service.candy-domestic.co.uk/fault-finder/FaultFinder.aspx?Section=11

If you do try to check the filter, keep in mind that opening the drain filter will yield gallons of water on your floor, especially if your machine does not have the drain hose next to the filter opening. You'll need to have some way of transferring the water ready before opening the filter.

Good luck from Detroit, MI.

Jul 18, 2011 | Candy Washing Machines

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Washing machine candy grand'o 1400 has stuck, vanish stain light


Ok, turn the washing machine off and unplud. Open the flap at the bottom left of the machine. Put a bucket underneath it. Unscrew the cap. Water will pour out - lots of it and very quickly - so make sure you have a bucket underneath it and lots of towels round that.
Once the water has drained out, check there are no blockages in there. You may find that some coins or buttons flush out with the water. That will be your problem.
Once clear, screw the plug back in and turn on machine.

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