Question about Sony DCR-HC21E Mini DV Digital Camcorder

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Computer can not capture from video camera

Hello,
I have got a sony DCR-HC21E digital video camera but i am unable to transfer the video to my computer when i connect it through the usb cable the computer did not recognize the camera at all. can anyone tell me how can i transfer the recording to my computer.
Thanks in advance.

I can be contacted by e mail gulshan_babbar@yahoo.com

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  • drswaran Sep 12, 2008

    DCR HC21E

  • smiley_0219 Dec 09, 2008

    cannot upload d video to my computer

    the software is incompatible with my vista at i cant install it

    how can i download?????


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Hello,

I have got a sony DCR-HC21 E PAL video camera but i am unable to transfer the video to my computer when i connect it through the usb cable the computer did not recognize the camera at all, can you help me how to transfer the recordered video to my computer through my e-mail subathar17@hotmail.com.

Thanks

Posted on May 14, 2008

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I need a solution to transfer the image from my sony camcorder dcr trv 285e to my vista laptop


The USB streaming driver for the Camcorder is not available for Windows Vista OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows Vista Operating System.



Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).


IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.

  1. Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.


i.LINK Cable.

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i.LINK port.

1_6_2012_1_14_58_pm.jpg



  1. Connect the other end of the i.LINK cable to the computer.

NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.

  1. Turn on the digital camcorder by moving the POWER switch to the VTR position.
  2. Cue the camcorder tape to the beginning of the video footage.
  3. Turn on the computer.
  4. Start the video capture software on the computer.
  5. Begin playing the recorded video in the camcorder.
  6. Begin importing the video with the capture software.

It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

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Hi, I have a Sony DCR-HC21E the LCD won't turned ON? What is the possible problem on this matter?


It could be your battery or battery charger, This units are very touchy about electrical surges & changes of temperatures.

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How can I download videos from my Sony camcorder DCR-TRV 130E to my computer?


Hi,

For the TRV 130E model of camera what you can do is this;

For you to be able to transfer the video on your computer you need to have a video capture card PCIe for your computer and connect the Audio Video cable from your camera to computer.
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Sony DCR-HC21E not compatible with windows vista


USB Streaming of the Camcorder is not compatible with with the Vista and the Windows 7 Operating Systems. However, you can transfer the videos to the Computer using i.LINK(firewire) or A/V Cables without using the supplied Software.

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I want to copy videos from sony dcr-hc21e to my PC. Explain how?


You can download the user manual and drivers from the below link and get started.

It is very easy to download and understand the usage, just follow the instruction given in the manual and you will be expert in using your camcorder.

Drivers
http://www.nodevice.com/driver/DCR-HC21E/get39780.html

User Manual
http://www.sony.co.in/support/product/dcr-hc21e/modelfirst

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1 Answer

Computer can not capture from video camera


If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Computer.

Refer this link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Applicable for Windows XP Operating System:

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820


If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!!!!

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I had a same issue but now I found one way using the fireware that comes with the DCR-TRV38. I tried on my windows XP service pack 2.
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