Question about Philips GOGEAR SA6045 MP3 Player
I BOUGHT PHILIPS GO GEAR SA5245BT IPOD IN 2008,OCTOBER 2,INCHENNAI , IN AND AROUND ANNANAGER IN ONE SHOP.
MY IPOD WAS WORKING PERFECTLY FOR PAST ONEANDHALF YEAR AT PRESENT MY IPOD GOT HANG ,IF I SWITCH ON MY IPOD IT IS DISPLAYING SO MANY NUMBERS.SO, I REACHED THE PHILIPS SERVICE CENTER TODAY BUT, THEY WERE ASKING OUR BILL AND WARANTY CARD AS ,I HAD LOST THE BILL AND WARANTY CARD WHEN, I SHIFTED MY HOUSE BEFORE 4 MONTHS AGO.I SAID MY SITUATION TO ATTENDER WHO WAS IN THE PHILIPS SERVICE CENTER THEN HE TOOK THE IPOD INTO SOMEROOM AND AFTER 5 MINUTES HE TOLD US THAT HE COULDN'T REPAIR OUR IPOD FURTHER HE ADDED THAT ONLY WITH THE BILL AND WARANTY CARD WE CAN REPAIR OUR IPOD BY SENDING IT TO PUNE AND WITHOUT THE BILL AND WARANTY CARD OUR IPOD IS OF NO USE . NOW WHAT SHALL I DO PLEASE ANSWER TO MY QUESTION
The SA5245BT bought in India, is a consumer electronics product. It has a warranty of 12 months.
When the player freezes, try to resolve this problem with the trouble shooting from the support page of the Indian site (in English) for the SA5245BT/97:
I assume you already tried a reset: gently press the small reset button with the narrow point of a paperclip for example.
When after the reset the player won't work as it should, you could go through the "Troubleshoot your player" link:
If the operation/keypad on the player keeps freezing, mostly during the power up, the only way to restore the player is to use the Device Manager Repair Wizard.
Troubleshoot your player
How can I repair my player using Device Manager
select your operating system XP, Vista or W7
and follow the steps
Posted on Aug 02, 2010
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Posted on Jan 02, 2017
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