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BROTHER DCP-165C BLACK INK NOZZLE BLOCKAGE CLEANING If your
printer is under warranty then take it to a Brother Service Center for Print Head
If not and you are technically minded and/or adventurous, then you
could try to clear the likely cause of this fault (potential blocked micro-nozzles on the print head) yourself.
Remove all the cartridges, wrap them in clingwrap/clingfilm and then place them
(upside down) on an old newspaper to minimize accidental leakage > remove
the print head (a small square, gold, patterned contact plate sitting at the
back of the cartridge compartment) > immerse the print head in a solvent for 24 hours (sometimes longer). Below is a webpage showing you how to create, handle, store, use your
own solvent recipe to and safely and responsibly dispose of used solvent:
and blow dry the print head until completely dry > reinstall print head >
reinstall cartridges > repeat head cleaning and test print procedures again.
For the future, either with this or any other printer, please remember these
tiny micro-nozzles can very easily become blocked with dried ink. You can
protect against this by always using good quality ink, printing regularly to
keep ink flowing through the system (including the odd unnecessary test print,
if necessary), replacing empty cartridges without delay, not allowing drying
air to dry ink residue in the micro-nozzles by never leaving a cartridge space
empty for more than the few seconds it takes to change a cartridge, always
fully prepare, unpack, unclip and unpeel the new cartridge before removing the
empty one, try to avoid being distracted while changing cartridges (so easy to
forget and leave a cartridge space empty and the cartridge bay open).
Please don't hesitate to ask for more help if you need it.
I hope this helps.
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If the test page from pc or the machine test page doesnt show black, what you can do is to clean the printhead. To do that press the Ink Management button on the control panel and select cleaning press ok then press the up or down arrow key to select Black press ok and press Black Start. After the cleaning process print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times.
Hope this helps
Please rate if it worked
100% you need to replace the print head,in the future use only original cartrige brother not refill or compatible cartridge.If you want to replace the print head you need to take care is difficult to change the print head,you must to unzip the all printer.If a have been useful please give me a vote.
I had the same problem with my DCP 165.It simply wouldnt print.The paper was coming out but it was Blank.I had changed all the cartridges so there was no obvious issue with the ink.Then I printed a test page.It printed all the colour blocks except the black.Then i found out from Brother website that it was a problem with cleaning and after seeral cleaning cycles the printer worked fine.
3>Black or colour
Repeat the above process several times and try printing after that...Hope it works
Hi, The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results. Thank you!!
goto ink maintenance on the panel and select print nozzle check... check the print out to see if all the ink are printed out .. if not, try doing head cleaning to see if it resolve your print out problem.
Your black printhead is blocked. The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks. Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges. After inserting the old used cartridge if you choose 'new cart' option it will show the "Full" ink. You can still print from the exhausted ink cart after covering the sensor in the middle by a piece of paper in emergency.
Ink may be new, but their nozzles may be blocked; depending
on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle
and press firmly. If the tissue comes off well blotted with ink it means you
still have a good amount of ink in it and the nozzle is not blocked. If not
blotted or scantily blotted, it means ink is really low or nozzle is blocked.
To be very sure of this, place nuzzle in a plate/saucer with a bit water so
that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue
again. If still not well blotted it means ink is really low or empty. If new
you should return it for a replacement. In the case of blocked nozzles, the
procedure may be repeated over to get results.