Question about HP LaserJet M1522n MultiFunction Printer

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How to repair a scanner error 5 on HP LaserjetM1522mf

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Sorry but I have a bad news. Scanner error xx means that the scanner lamp is not able to move and if it does it cannot go all the way by either something blocking it or a gear worn. In some cases it does like a humming or clicking noise. The printer need service, probably a new scanner. You can try an NV RAM: Turn it off and press and hold the down arrow and cancel. Then turn it on and wait for the message ''permanent storage init'' then release the keys and will get back to ready. If the error persist contact HP because the unit need service. Good Luck

Posted on Sep 08, 2010

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2 Answers

How to solve scanner error 5 in HP LASERJET 3055?


The stepper motor controlling the scan arm is defective. Replace motor or entire unit.

Aug 07, 2014 | HP LaserJet 3055 All-In-One Printer

Tip

What is a Scanner Error 5 Hewlett Packard M2727nf MFP


prefab_0.jpg



"Scanner Error 5 or Error 8"

Hewlett Packard Laserjet M2727

The Copier Scanner is failing to initialize or find home position. The printer will have to have the Scanner replaced by an Authorized Hewlett Packard repair facility. The printer may at times "freeze" or "hang".

This printer is under HP Warranty until Mar 23, 2011

Contact Hewlett Packard for Warranty repair. See Link Below

http://welcome.hp.com/country/ca/en/contact/phone_assist.html

2 parts need to be replaced at the same time

Parts Required as follows

Formatter - CC370-60001

Scanner/Flatbed - CB532-67905

Warranty Extension Expiration 2011-03-23

on Feb 04, 2011 | HEWLETT-PACKARD Hewlett Packard 53A...

Tip

What is a Scanner Error 5 Hewlett Packard M1522nf



prefab.jpg
"Scanner Error 5 or Error 8"

Hewlett Packard Laserjet M1522

The Copier Scanner is failing to initialize or find home position. The printer will have to have the Scanner replaced by an Authorized Hewlett Packard repair facility. The printer may at times "freeze" or "hang".


Contact Hewlett Packard for possible Warranty repair. See Link Below

http://welcome.hp.com/country/ca/en/contact/phone_assist.html


Parts Required as follows:

Formatter CC396-60001 M1522N Printer
Formatter CC368-60001 M1522NF Printer
Scanner/Flatbed CB534-67903


on Feb 04, 2011 | HEWLETT-PACKARD Hewlett Packard 53A...

1 Answer

I cannot print or copy with my HP LASERJET MFP M2727 NFS because the control panne show this error: SCANNER INITIALIZING ERROR 5. The only thing that is suggested is to turn on the device. When I turn on...


Hello,


This sounds like a Scanner/Flatbed Problem. This series of printers have a known problem with this component. The scanner is failing to initialize itself. The scanner does need to be changed by an Authorized HP Warranty Repair Facility. It is possible that it may be covered under an HP Extended Warranty program. See repair information VIA posted Link.


M2727INFORMATION


Cheers!!

Jan 27, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

HP-2727mfp scanner error problem


HPM2727mfp - Scanner Error 5 - Scanner Error 8


These errors indicate a problem with the flatbed scanner assembly. The flatbed is no longer able to initialize or find home position. The scanner may move back and forth continually and the light flicker at a high rate of speed. The flatbed scanner will need to be serviced/changed. The part required is CB532-67905

M2727SCANNER


Please contact your local Hewlett Packard Repair Center.

HPPARTNERLOCATOR


I hope this has been of assistance. prefab_17.jpg

Jan 02, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Faultcode 5 for HP laserjet M2727nf The scanner


Hello,


This sounds like a Scanner/Flatbed Problem. "The printer report a Scanner Error 5" This series of printers have a known problem with this component. The scanner is failing to initialize itself. The scanner does need to be changed by an Authorized HP Warranty Repair Facility. It is possible that it may be covered under an HP Extended Warranty program. See repair information VIA posted Link.


M2727INFORMATION


Cheers!!

Oct 14, 2010 | HP Laserjet M2727nf Multifunction Printer

1 Answer

"scanner error 5 turn of then on" reads on the display screen


Sorry but I have a bad news. Scanner error 5 or 8 means that the scanner lamp is not able to move and if it does it cannot go all the way. The printer need service, probably a new scanner. The repair might be too complicated and expensive (over $250) I suggest to get a new one. HP can provide a deal to recycle the unit and give you a credit, maybe not a lot but its something.

Aug 30, 2010 | HP LaserJet 2840 Printer

2 Answers

Hp m2727 nf Scanner Error 5


Everything I'm reading online at HP says that either will be fixed when you re-initialize or you have to send the Printer/Scanner into HP for repair. The customer service says to call the Support line: 1-800-474-6836 to help with re-initialization.

From what I can see this is a common problem and even happens frequently on brand new machines.

If you are adept at repairing a printer. here is a link to a forum where a number of people talk about what they've done.
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1114797&prodTypeId=18972&prodSeriesId=3377075

Oct 04, 2009 | HP Office Equipment & Supplies

2 Answers

Printer Hp Laserjet 3055 giving error message 5


If you scanner error 5 or printer hangs at scanner bulb warming up than the issue is with Scanning Assembly inside the printer and it is hardware issue.

Apr 12, 2009 | HP LaserJet 3055 All-In-One Printer

4 Answers

52 scanner error


HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 

Oct 22, 2008 | HP LaserJet 2840 All-In-One Printer

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