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Is any one familiar with Onyx Production house software?? These are the issues I am having: Software Version: RIP-Queue 6.00 6.00 Release 12/10/2003 Build 6774 1) Black and White - Photographs come out with a green or blue hue. Used to come out the proper grey color then suddenly started being printed with a green tint and sometimes a deep blue tint. 2) Green tint on some color photos, with skin color also turning green. 3)Color Photos are very pale, not vibrant. Type of paper we use: Canvas Paper

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  • yan dikshteyn Aug 02, 2010

    We have done all of this I need software or color management help using Onyx production House Printing software



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This sounds to me like a setting mess up ...Try to reset the printer from the main menu the original defaults ...This will probably be present like a feature in the menu ..or by turning it down and keep the power button pressed for few seconds no less then 5 when you start it again ...Unplug it also when you shut it down ..this in case it is a printer with not that complicated menu ..
Another thing to do in order to avoid any software settings that causes this issue to reinstall the software you use for printing ,,and the driver for the communication between the printer and the computer ...This way you will be sure that all the settings are on default values..and any issue that may persist will be on a physical nature...

Posted on Aug 02, 2010

  • Catalin Turcu
    Catalin Turcu Aug 02, 2010

    Like I said ..if there is something wrong with the software ..and you do not know what you might set wrong ..the quick fix is to uninstall the software ...and reinstall it clean ...This meaning remove the software from the add remove software in the control panel ...and after that go to my computer folder...than into C drive ..and program files there remove(delete ) the folder of the program if there is any left ...cause it may keep the settings in that folder and resume them when you reinstall ...This way reinstalling the Onyx software will have it on default settings ..and if the problem is from there it will be solved...



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