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Is any one familiar with Onyx Production house software?? These are the issues I am having: Software Version: RIP-Queue 6.00 6.00 Release 12/10/2003 Build 6774 1) Black and White - Photographs come out with a green or blue hue. Used to come out the proper grey color then suddenly started being printed with a green tint and sometimes a deep blue tint. 2) Green tint on some color photos, with skin color also turning green. 3)Color Photos are very pale, not vibrant. Type of paper we use: Canvas Paper

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  • yan dikshteyn Aug 02, 2010

    We have done all of this I need software or color management help using Onyx production House Printing software

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This sounds to me like a setting mess up ...Try to reset the printer from the main menu ..to the original defaults ...This will probably be present like a feature in the menu ..or by turning it down and keep the power button pressed for few seconds no less then 5 when you start it again ...Unplug it also when you shut it down ..this in case it is a printer with not that complicated menu ..
Another thing to do in order to avoid any software settings that causes this issue ..is to reinstall the software you use for printing ,,and the driver for the communication between the printer and the computer ...This way you will be sure that all the settings are on default values..and any issue that may persist will be on a physical nature...

Posted on Aug 02, 2010

  • Catalin Turcu
    Catalin Turcu Aug 02, 2010

    Like I said ..if there is something wrong with the software ..and you do not know what you might set wrong ..the quick fix is to uninstall the software ...and reinstall it clean ...This meaning remove the software from the add remove software in the control panel ...and after that go to my computer folder...than into C drive ..and program files folder..in there remove(delete ) the folder of the program if there is any left ...cause it may keep the settings in that folder and resume them when you reinstall ...This way reinstalling the Onyx software ..you will have it on default settings ..and if the problem is from there it will be solved...

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I had the same problem maybe this will help
Problems also may occured when you rotate your file in "Printhouse"
You should make the rotation before you rip your file.


(1) "HP z6100 Banding / Print Lock Up / Length Issues"
----------------------------------------------------------------------------

Symptoms:
Customers using HP DesignJet z6100 with firmware version 6 and the ONYX v 7.1 HP Driver may experience banding, printer locking, and printing length issues.

Cause:
The problem is caused by the varware data written to the HP z6100 hard drive.

Workaround:
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----------------------------------------------------------------------------
(2) "I'm experiencing inconsistent print lengths. Why?"
----------------------------------------------------------------------------

This issue is not RIP related. Check below for workarounds with various printers.

For HPs
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For Encads
Onyx users who have Encads have recommended the following:
* Configure the X axis in the setup menu.
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* If produced in-house, add bleed to the image.
* If produced by someone else, print the image at 101% to bump up the finished size.
* Static and slippage can cause the issue.
* Canvas media almost always shrinks about 1/4 inch per 4 feet due to moisture and weave of the media.
* Talk to Encad -- they have a worksheet that explains how to best reduce the problem.

For all others
Most major inkjet printer manufacturers say that .5" on an 86" print falls within what they deem "acceptable". If your printer has Media Feed Calibration or some other feed mechanism calibration, be sure to do it... and frequently.



Description: HP Z6100 having issues with print length. Discussed firmware versions and extended margins setting on printer

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