Question about Acer Aspire 5100 Notebook

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NEED TO FIND SERIAL NUMBER FOR MY ACER LAPTOP

I NEED TO RESTORE MY COMPUTER BECAUSE A VIRUS THAT WAS NOT DETECTED. IN ORDER TO GET RID OF MY VIRUS I NEED TO RESTOR MY COMPUTER BY NEEDING THE SERIAL NUMBER TO DO SO!! PLEASE!

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You can restore the computer back to factory default,to do so, follow the below steps: Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt"
key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas
on the computer.

Posted on Aug 02, 2010

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Posted on Jan 02, 2017

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We have a spyware virus and can not get rid of it. lost manual for laptop. how do we restore it to its original settings?


If you can get into windows environment, you can try and defeat the malware by downloading malwarebytes free here or you can do a factory restore:

Click "Start" menu.

Click "Programs."

Click "Acer Recovery Management."

Click the "Restore" button on the bottom of the dialog box that opens.

Click "Restore System to Factory Default."

Click "Yes" in the warning dialog box which asks if you wish to continue the recovery process.

Click "Start" to restore the computer to the default factory settings.


If you cannot get into windows, Hold down the ALT button while tapping F10, right when starting the computer, before the Acer logo. The wizard will guide you through the rest of the process.

Sep 20, 2010 | Acer Aspire AS5530-5824 Laptop

1 Answer

How do i get rid of viruses on AVG!?


choose "remove all", that ought to take care of the problem.

Mar 07, 2010 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

I ended up with a virus on my acer aspire one laptop and it prevents me from doing a system restore. How can I fix the laptop without sending it to a computer fixit shop?


Start up in Safe Mode. Go to your System Properties and disable System Restore. Run a full-system scan with your antivirus. Remove the detected infections, and go back and re-enable System Restore. Create a restore point, and restart. This should remove the virus.

Jan 21, 2010 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

Can you help me get reed of vires they are making my pc slow down


You can download a good free anti virus like Avast, Avira and also download this one anti malware software its called Malwarebytes, this will help you clean your computer and remove all infections...

Sep 18, 2009 | Computers & Internet

1 Answer

Need to carry out a disaster recovery on Acer laptop but not very technical.


If your computer came with a system restore disk, put it in and follow the instructions. some Acer laptps have a hidden drive that restores it. Press ALT and F10, if it loads up forllow those instructions. Order one from https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
just put in you serial numbers from your computer and it will guide you to buying the CD.

It is not hard as it may sound, they all guide you.

Sep 05, 2009 | Computers & Internet

2 Answers

I think im getting the trojan virus and i need the restore cd,but the serial number on the back of my laptop is faded


Download and run Belarc Advisor here which will list your laptop's info including serial numbers, then download and run AVG Free 8.0 here and this should find and remove any trojan. It also will automatically scan your pc and update itself every day.

Jan 11, 2009 | Acer Aspire 5100 Notebook

1 Answer

My lap top was stolen


Computers often have a label from MicroSoft with the serial number of the installed OS. Both laptops I bought over the years had the sticker applied, one in the back, the other underneath.  If you contact MS with that number (it could also be listed on a recovery disk supplied with the laptop when new), they will provide you with a replacement disk for some nominal fee; it used to be $10.
You might also try emailing Acer to see if they can (or will) provide you with a recovery disk set as long as you can prove ownership of the PC.
On the viruses (virii?), since you need to reinstall the OS, once i had the needed CDs in hand, I would format the drive before re-installing.     

Oct 19, 2008 | Acer Aspire 3690-2196 Notebook

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