Question about Breville BES820 Espresso Machine

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Hello, When steaming milk, steam blasts out of the espresso filter (or if the filter holder is off, it blasts out of the head where the filter holder goes, anyway). I don't know if this is a problem or normal? Water also drips out of the same head long after the espresso shot has been made.

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That is not normal.

Posted on Aug 02, 2010

  • gwyns Nov 07, 2010

    We had the same problem with our Breville BES820 purchased in August 2010. It was steaming from the brew head and leaking from the hot water wand when we were steaming the milk. The machine was replaced by Breville under warranty when we notified them what was happening. We have only had the new one a few days so will wait and see if the fault develops on this one.

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I need instructions for a Buon Caffe Model 310 please


Your machine company went out of business.

HOWEVER, see that round dial on the right ? that is what controls the "strength" of the steam coming out, so you can turn it on full blast, or just in little puffs of steam, by controlling turning the dial.
you have to make sure you have water in the machine too LOL.
now here are some tips:
use a metal container (it keeps the COLD milk cold)
use only WHOLE milk (there is more butter fat in it, and thus you'll get more of a whipped thick quality of whipped milk)
be very careful if it's your first time. if you're afraid, just go to a coffee shop by you, or even a star bucks, and watch them do it.

For the rest of the details go to the attached link.

How to steam milk with Buon Caffe Espresso Machine Model 310 Yahoo Answers

Mar 02, 2015 | Coffee Makers & Espresso Machines

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Delonghi perfecta milk not hot enough


Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.

Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
Cheers Mike

May 31, 2014 | DeLonghi ESAM6600 Espresso Machine

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My maxim steam coffee machine will boil the water and froth the milk, but for some reason will no longer allow water to feed through to make the expresso - any ideas?


First things first, try a descaling solution, especially if you live where there's hard water. Sometimes minerals can crust up the brewing portion of the internal tubing. The steam part still works because it essentially leaves the limescal in the pot, channeling only steam through the steaming wand. Dump out any water in the reservoir, then put in a mix of half filtered or distilled water, and white vinegar. Run it through, setting the switch for brew mode only. Once you see it coming out of the filter holder, turn the machine off. Let sit for an hour or two, then run the same sequence again, shutting it off the moment you see the water/vineger mix coming out. Once again, let sit a while, then on the third cycle, let it run all of the vinegar solution through. Let cool, and rinse the reservoir with water, (put in water, swirl the machine around, then upend it to dump the water out.) then run the full reservoir of distilled wather through, repeating if necessary, to clear out the vinegar.

If that doesn't work, or if the vinegar solution never comes through, not even in a trickle, then there are other issues. Here's how to troubleshoot them.

The next steps will need to be done with some caution, as it may splash or shoot steam and/or boiling water out from the side of the porta filter holder!

Step 1...Remove the filter, and run it without coffee or filter in it. Do this from a few feet away or with something between you and the brew head of the machine, as it may cause hot water to spray with a fair amount of force!

Does the water come through the filter holder? If it does..

Step 2. Run it with the empty filter. If it the water doesn't come through with filter in place, then your filter is clogged, and you'll need to take a pin and clear the holes in it. If it does, then you're grinding your coffee too finely, or tamping it down to hard.

If the water doesn't come through with just the empty filter holder, then you've most likely got a valve (A.k.a. Brew/steam switch) problem. Frankly, it's easier to buy a new machine than replace that valve, especially if it's the automatic variety that switches you to steam whenever it's finished it's brew cycle.

If you've got one with the manual brew/steam switch valves, you can pull the knob off and see if it the stem turns with a needle nose pliers...{{NOTE: DO NOT DO THIS IF THERE IS STEAM LEAKING AROUND THE KNOB! Steam leaking around this knob can indicate that the ceramic valve is compromised, and could cause live steam to shoot out of the place where the knob is!}} if it does turn as smoothly as usual, and the machine works, then you just need to repair the knob because it's gotten stripped out or is broken where it meets the valve stem.

Nov 08, 2017 | Coffee Makers & Espresso Machines

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It shoots too much water coffee come out watery


try adding more coffee to the filter, or making the grind FINER or both

Mar 08, 2011 | Coffee Makers & Espresso Machines

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Takes a long time to steam milk. water comes out of the brewing head while steaming milk


i'll preface this by saying i have never used a strarbux machine, but I have used dozens of others (daily habit for 18 years now)

when are you trying to get your steam (ie before or after brewing the espresso)
If you have been trying before, wait till after (if your machine does not let you turn off the espresso output then when the coffee starts to slow down (just past the peak of flow).
It should take only a few seconds to steam the milk. (also the closer to the surface of the milk that the steam is released the frothier the milk will get)

Nov 15, 2010 | Starbucks Coffee Makers & Espresso...

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Brand new Gaggia classic, no water coming through the brew head


take out screen and screen holder,and unscrew piece in head,clean with wire and try,i think its your head plugged out.

Aug 22, 2009 | Gaggia Classic Espresso Machine

1 Answer

Leaking water from steamer


For the grouphead check the basket there might be a slight bump around the edge that is preventing it from making a good seal when it contacts the gasket in the head. If the Double works fine then the gasket is not the problem.
For the steam wand try flushing wand for 3 seconds just before steaming, if that does not help with the watery milk, then the boiler is not getting hot enough to produce steam.

May 18, 2009 | FrancisFrancis! X1 Espresso Machine

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please relay on your experience realizing that you now have new steam pipe(with different holes in the end of it and different pressure)
you will need to get use to them and get maximum quality of that steam pipe.
my advice:
  1. every time hold your hand in the bottom of milk container, so that you will prevent overheating which often gives the result you mentioned.
  2. every time you use cold milk.

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Salton Model # 17


I think I've figured my yard sale EX 80 out. First, the way I think it works... in the tightly sealed boiler the water is heated to boiling, it must have a pressure release valve that sends the water/steam through the coffee and into the carafe. So dangerously hot and under pressure. Before opening the big round cap at the top (reservoir) relieve pressure at the steam tube valve (right side)

Here's how I made my first batch:

When opening reservoir always turn unit off, let reservoir cool a little between batches or you may get a cloud of steam in your face when pouring in water, might not be good for the heating element to shock it with sudden drastic temperature changes either.

Cleaned by running a couple of jugs of water through, cold water (4 on the supplied jug) into the reservoir all parts installed. I read somewhere online (not specific to any machine) not lukewarm water, if it's online it must be true... right?

Put coffee into filter basket/basket holder, matching amount of water in reservoir, 2 or 4 (markings on filter and jug). Espresso coffee should be very finely ground

Install all covers and the coffee basket/filter basket, close steam tube valve, install carafe and turn on the machine. Should get blast of espresso after a couple of minutes.

The steam tube (operated by the valve) seems a little cheesy on first try but I'll get better with practice. There's no steam to the tube until the reservoir starts to send steam to the coffee, the coffee kinda restricts the steam enough to send it to the tube. I was thrown a little because I didn't get steam when I was cleaning the thing, but I think that was because there was no coffee to block the flow. So I opened the valve at the start of the brew, steamed the milk, closed the valve and then the steam blasts through the coffee, tasted good.

Great $1 find.

Hope this helps.

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