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When i click on hp solution center i get a message no hp product found and the window closes,but my hp printer will print.

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Make sure the full driver software should be installed.
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Posted on Aug 02, 2010

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Print allign page massage on screen of the printer


Step two: Align the product through the print driverFollow these steps to manually align the product through the print driver.
  1. Open HP Solution Center.
    • Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
    • Windows Vista: Click the Windows icon (c01319360.gif ), click All Programs , click HP , and then click HP Solution Center .
  2. In HP Solution Center, click Settings , click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
  3. On the Device Services tab, click Align the Print Cartridges . The product prints a cartridge alignment page.
  4. Lift the scanner lid.
  5. Place the alignment page on the front-right corner of the scanner glass with the print side down.

Oct 21, 2011 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

How i check the cartage level, i am unable to doo that, plz help me...if have to any command direct to see ..please let u inform me..My printer is HP Clour Laser Jet 1600 ...


Check ink levels Use one of the following methods to check the ink levels. NOTE: If you have installed a refilled or remanufactured print cartridge or a cartridge that has been used in another printer, the ink level indicator will be inaccurate or unavailable. Method one: Use HP Solution Center to check ink levels HP Solution Center is software that acts as a centralized point of access for tasks such as scanning, printing, and copying. The software is part of the software package that comes with your product. When you perform a standard installation of the HP software, HP Solution Center is automatically installed. You must have the full-feature print driver, which includes HP Solution Center, installed to use this method. If you do not have the full-feature print driver installed on your computer, you can install it now. Alternatively, you can use 'Method two: Check ink levels from the software program' to check the ink levels. Click this link (c02463264) (in English) to see instructions for installing the full-feature print driver and HP Solution Center.
  1. Open HP Solution Center.
    • Windows XP : On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista : On the Windows taskbar, click the Windows icon (c01364735.gif), click All Programs , click HP , and then click HP Solution Center .
    • Windows 7 : Click the Windows icon (c01364735.gif ), click Programs , click HP, and then click HP Solution Center .
  2. Click Settings , and then click Printer Toolbox .
  3. Click the Device Services tab, and then click the Estimated Ink Levels tab.
    or try this link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00257147&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&product=390328&key=null

Apr 05, 2011 | HP PSC 1600 InkJet Printer

1 Answer

Printer cartridge allignment fails repeatedly


'Printer alignment failed' Error Message Displays on the Product

Try aligning the printer again and put the alignment page on the top of the scanner bed printer will align itself make sure the printouts are facing down

'Printer alignment failed' Error Message Displays on the Product

A "Printer alignment failed " error message displays on the product
Follow these steps in the order presented until you resolve the issue. When one of the steps resolves the issue, there is no need to continue troubleshooting.
Step one: Load the correct type of paper
Colored, photo, or used paper can cause the alignment to fail.

1.
Remove all the paper from the tray.
2.
Load unused, plain white, letter, or A4-sized paper with a brightness level of at least 85 into the tray.

NOTE: Look for the brightness level on the paper packaging.

Step two: Align the All-in-One

1.
Press the Setup button ( ).
2.
Press the Down Arrow ( ) to select Tools , and then press OK .
3.
Press the Down Arrow to select Align Print Cartridges and then press OK . The product calibrates, aligns the printhead, and then prints an alignment page.
4.
Click OK to continue.
5.
Recycle or discard the alignment page.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step three: Check the ink levels
Empty or nearly empty cartridges might cause alignment failures. Follow these steps in the order presented to check the ink levels in the cartridges.

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
In the Print Settings area, click Printer Toolbox . The printer Toolbox opens.
4.
Click the Estimated Ink Level tab. The estimated ink levels display in a new window.
Figure 1: Estimated Ink Level window
Illustration of Estimated Ink Level graphic
*
If either of the cartridges is empty or low on ink, continue to the next step.
*
If the ink levels in the cartridges are sufficient, skip to Step five: Clean the cartridges .

Step four: Replace the cartridges
Follow these steps to replace any cartridges that are empty or low on ink.

1.
Press the Power button ( ) to turn on the product.

CAUTION: If the product is off when you open the cartridge door to access the cartridges, the product does not release the cartridges for changing. You might damage the product if the cartridges are not in the dock when you try to remove them.
2.
Open the cartridge door.
Figure 2: Open the cartridge door
Illustration of opening the cartridge door
3.
Wait until the print carriage is idle and silent, and then lightly press down on a cartridge to release it.

NOTE: To replace the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
Figure 3: Press down on the cartridge to release it
Illustration of pressing down on cartridge to release it.
4.
Pull the print cartridge toward you out of its slot.

NOTE: The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used cartridges free of charge. For more information, go to the HP Eco Solutions Web page .
5.
Remove the new cartridge from its packaging.
Figure 4: Remove the cartridge from packaging
Illustration of removing new cartridge from
6.
Use the pull tab to gently remove the protective plastic tape from the cartridge.

CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
Figure 5: Remove the protective tape
Illustration of removing the protective plastic tape from the cartridge
7.
Slide the new cartridge forward into the empty slot, and then gently push on the upper part of the print cartridge forward until it clicks into the socket.
Figure 6: Install the new cartridge
Illustration of sliding new cartridge into the slot
8.
Close the cartridge door.
Figure 7: Close the cartridge door
Illustration of closing the cartridge door
9.
Try the alignment again.

Step five: Clean the cartridges
Method one: Clean the cartridges from HP Solution Center

1.
Open HP Solution Center.
*
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
*
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.
Click Settings ( ).
3.
Click Print Settings , and then click Printer Toolbox . The printer Toolbox opens.
4.
Click the Devices Services tab, and then click Clean the Print Cartridges .
5.
Follow the on-screen instructions to choose the appropriate cleaning level.
6.
Recycle or discard the page that prints.

Method two: Clean the cartridges from the Start menu

1.
Click Start , and then click Printers and Faxes .
2.
Right-click your printer icon, and then choose Properties .
3.
Click Printing Preferences , and then click the Services tab.
4.
Click Service This Device . The Printer Toolbox opens.
5.
Click the Device Services tab, and then click the Clean the Print Cartridges tab.
6.
Follow the on-screen instructions to choose the appropriate cleaning level.
7.
Replace empty or almost empty cartridges.

*
If these steps resolved the issue , there is no need to continue troubleshooting.
*
If the issue persists , see the next step.

Step six: Reset and relocate the product
A power reset drains power from the product and returns the product to the same settings after restarting. Plugging the product directly into a wall outlet can eliminate any potential power deficiencies that could cause an alignment failure.

1.
Make sure that you have the product turned on. If necessary, press the Power button ( ) to turn on the product.
2.
With the product turned on, disconnect the power cord from the back of the product.
3.
Unplug the power cord from any power strips or surge suppressors, and then plug it directly into a wall outlet, preferably in another room.
4.
Reconnect the power cord to the back of the product.
5.
Press the Power button ( ) to turn on the product.
6.
Load plain white paper into the tray.
7.
Try the alignment again.

#
If these steps resolved the issue , there is no need to continue troubleshooting.
call hp to take advantage of your printers warranty or they can provide you alternative options specially their loyalty program for Out of Warranty printers

hope i help you a bit

Mar 27, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Printer won't print in black -- changed the cartridges. Nothing comes out on the page when I try to print.


the inkjet nozzle or printhead may be clog.
you will need to run the clean inkjet tool atleast 5-10 times to clear the inkjet nozzle.
  1. Make sure there is plain white paper loaded in the input tray.
  2. Open HP Solution Center:
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: Click the Windows icon (c01319360.gif ), click All Programs , point to HP , and then click HP Solution Center .
    HP Solution Center opens in a separate window.
  3. Click Settings (c01495176.gif ).
  4. Under Print Settings , click Printer Toolbox . The printer Toolbox opens in a new window.
  5. Click the Device Services tab.
  6. Click Clean the Printheads .
  7. Follow the on-screen prompts until you are satisfied with the quality of the output, and then click Done . When the cleaning is complete, the product prints a test page. Figure 13: Example test pagec01496479.gif
  8. Recycle or discard the test page.

Mar 06, 2011 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

I want to install hp deskjet 3325 in windows 7 ultimate, I have driver CD which works on win xp, how to install the driver for hp printer on win 7?


Follow these steps to install the compatible driver in Windows 7.
  • Make sure that the USB cable is not connected to the product. If the USB cable is connected to the product, disconnect it.
  • From the Windows taskbar, click the Windows icon ( ), and then click Devices and Printers . The Devices and Printers window opens.
  • Click Add a printer . The Add Printer window opens.
  • Click Add a local printer .
  • Click Use an existing port .
  • Click the Use an existing port drop-down list, select LPT1: (Printer Port) , and then click Next .
  • Under Manufacturer in the Install the printer driver window, click HP .
  • Under Printers , select the appropriate alternate driver for the product (listed in the table in the previous step), and then click Next .
  • In the Printer name text box, type the product name and then click Next . The print driver starts the installation process.
  • NOTE: The name of the alternate driver displays in the window as the default name. If you prefer, you can change the name of your product. This step is optional.
  • When the installation is complete, a message displays on the computer stating that the product was added successfully.
  • In the message window, click Finished .
  • Connect the USB cable to the product, and connect the USB cable to the computer. A Device driver software was not successfully installed window opens.
  • Click Close (X ) to close the window.

Nov 04, 2010 | Computers & Internet

1 Answer

I need to connect my hp 1115 printer to my windows 7 computer and I don't have disc to install it. Please help!


Hi,

We can use generic drive of deskjet 550c to install this printer. Just follow the below simple steps to fix the problem.

  1. Make sure that the USB cable is not connected to the product. If the USB cable is connected to the product, disconnect it.
  2. From the Windows taskbar, click the Windows icon, and then click Devices and Printers. The Devices and Printers window opens.
  3. Click Add a printer. The Add Printer window opens.
  4. Click Add a local printer.
  5. Click Use an existing port.
  6. Click the Use an existing port drop-down list, select LPT1: (Printer Port), and then click Next.
  7. Under Manufacturer in the Install the printer driver window, click HP.
  8. Under Printers,select HP deskjet 550c and then click Next.
  9. In the message window, click Finished.
  10. Connect the USB cable to the product, and connect the USB cable to the computer. A Device driver software was not successfully installed window opens.
  11. Click Close to close the window.
  12. In the Devices and Printers window, right-click the name of the product and then click Printer Properties. The Printer Properties window opens.
  13. Click the Ports tab.
  14. Click the drop down menu, and then change the port from LPT1 to USB or DOT4.
  15. Click OK.
  16. In the Properties dialog box, click the General tab.
  17. Click Print Test Page.

Thanks and Regards,
Rizwan

Feb 01, 2010 | HP PhotoSmart 1115 InkJet Printer

3 Answers

Cant install my hp deskjet 3325 printer to the windows 7


Hi,

At this time, a full feature Windows 7 driver solution is not available for your product.

Follow the below steps to install your printer in Windows 7.

  1. Make sure that the USB cable is not connected to the product. If the USB cable is connected to the product, disconnect it.
  2. From the Windows taskbar, click the Windows icon, and then click Devices and Printers . The Devices and Printers window opens.
  3. Click Add a printer . The Add Printer window opens.
  4. Click Add a local printer .
  5. Click Use an existing port .
  6. Click the Use an existing port drop-down list, select LPT1: (Printer Port) , and then click Next .
  7. Under Manufacturer in the Install the printer driver window, click HP .
  8. Under Printers , select Deskjet 3600 and then click Next .
  9. In the message window, click Finished .
  10. Connect the USB cable to the product, and connect the USB cable to the computer. A Device driver software was not successfully installed window opens.
  11. Click Close to close the window.
  12. In the Devices and Printers window, right-click the name of the product and then click Printer Properties . The Printer Properties window opens.
  13. Click the Ports tab.
  14. Click the drop down menu, and then change the port from LPT1 to USB or DOT4 .
  15. Click OK .
  16. In the Properties dialog box, click the General tab.
  17. Click Print Test Page .

Regards,
Rizwan

Jan 29, 2010 | HP DeskJet 3325 InkJet Printer

1 Answer

Color printed pages are too light.


  • Troubleshooting Setup and Install If your device is not recognized:
    • Verify that your cable is USB 2.0 high-speed compliant.
    • Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
    • Check that the peripheral is turned on. Peripherals will not be recognized if the power is off.
    • Ensure that your USB cable is no more than 15 feet or 5 meters in length.
    • Check that the USB port is enabled. Some computers ship with disabled USB ports.
III. INSTALLATION INSTRUCTIONS When operating in a Windows environment, the CD-ROM setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you have selected. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility will install the Spanish version of the printing software for the appropriate Windows version. INSTALLATION OPTIONS Two methods are available for installing printer drivers and software components for the printer.
  • Full (Recommended) . Installs everything that your device needs to work plus HP Solution Center:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL6 driver
    • HP Toolbox FX . Allows you to change some printer settings and contains documentation and self-help tools.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Color LaserJet 2605 series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.
    • HP Solution Center . Use HP Solution Center to gain access to product-specific software and on-screen help. By using HP Solution Center, you can access the HP Shopping Web site and update your HP software. If you have the HP Color LaserJet 2605dtn, you can also transfer images from a photo memory card. To start HP Solution Center, click Start, Programs, choose the HP program group, and then click HP Solution Center.
    • HP Photosmart Transfer . Software for transferring images from photo memory cards to your computer (HP Color LaserJet 2605dtn only).
    • HP Product Assistant . This software detects problems that occur with your HP products and can offer solutions to help you resolve those problems.
    • HP Software Tour . Use this for an overview of the software features.
    • HP Software Update . Use this software to check for software updates for your HP products.
  • Minimum . Installs everything that your device needs to work. The following is a list of available components:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL 6 driver.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Software Update . Use this software to check for software updates for your HP products.
INSTALLING SOFTWARE ON WINDOWS 2000 and XP Printing system installation from CD-ROM, Internet download
  1. Close all programs.
  2. Insert the CD-ROM.
  3. If the HP printing system installer program has not started after 30 seconds, complete steps 4 through 7.
  4. From the Start menu on the taskbar, select Run.
  5. Browse to the root directory for the CD-ROM drive.
  6. Select the SETUP.EXE file, click Open, and then click OK.
  7. Click Install.
  8. Follow the onscreen instructions.
USB Installation for Windows 98 Second Edition, Windows Me and Windows Server 2003 (Plug and Play Install)
  1. Turn on the printer and computer.
  2. Verify that the printer displays “Ready.�?
  3. Attach the USB cable to the printer and computer.
  4. When the Add New Hardware Wizard appears, click Next to install the USB Printing Support.
  5. In the following dialog, select option Search for the best driver for your device, and click Next.
  6. Make sure the HP Color LaserJet 2605 series CD-ROM is in the CD_ROM drive, select Specify a location, browse to your CD_ROM drive, and select the Drivers folder, then either Win98_Me( for Windows 98 and Windows Me) or Win2000_XP (for Windows Server 2003). For example, CD ROM drive:\Drivers\Operating System\Language. Choose OK, and then click Next.
  7. For Windows 98 SE, in the USB Printing Support dialog, you should see the path and file name. Click Next. For Windows Me and 2003 Server, this step may not apply.
  8. Once the files are copied, click Finish.
  9. Steps 4-9 will repeat to install the printer driver. File names will change. At step 9, you have the option to rename the printer. Click Finish. After files have installed, click Finish to close the dialog.
Network Installation for Windows 98 Second Edition, Windows Me, and Windows Server 2003
  1. Download HP's Install Network Printer Wizard.
  2. Run Install Network Printer Wizard and follow the on-screen instructions.
INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and 10.4.X USB installation instructions
  1. Insert the CD-ROM.
  2. Run the installation utility.
  3. After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer.
  4. After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List.
  5. If the printer name displays in the Printer List, the setup is complete. If the printer name does not display in the Printer List, go to the next step.
  6. Click the Add button, and then select USB from the drop-down list. 7. Select HP Color LaserJet 2605 and then click Add. The printer name displays in the Printer List. Setup is complete.

Jan 27, 2010 | HP LaserJet 2605DTN Color Printer

1 Answer

HP Photosmart D7460 Error Message


Using an administrator account, remove HP Smart Web Printing using Control Panel - Add/Remove Programs.

If required, download and install HP Smart Web Printing from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&softwareitem=dj-56929-4&os=228&product=3551212&
(Thanks to Bellbird at http://forums.pcworld.co.nz/archive/index.php/t-91677.html).

Nov 09, 2008 | HP Photosmart C7180 All-In-One InkJet...

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