Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Why is there ice on the back and bottom of my freezer

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Refrig is NOT " Overcharged " . Just a simple test will confirm this .
Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp and when to cycle off due to selected temperature .

Posted on Aug 04, 2010

  • Mike Smith
    Mike Smith Aug 04, 2010

    If this is solid ice under the freezer crisper and solid ( not frost ) ice a little ways up behind the freezer panel , then that suggests a clogged defrost drain . You would have to remove the freezer panel , thaw with a hairdryer , then use a small hose in the drain hole to blow out any debris . Hot water in the drain helps , IF , this is the problem you are refering to .

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  • Expert
  • 37 Answers

Your system is over charge with refrigerant gas thats why its frosting inside and outside of your frige.....you must call a technician to decrease the charge of your system

Posted on Aug 02, 2010

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