Question about Computers & Internet
It is possible you still have a virus on your computer preventing Internet Explorer and Chrome. I recommend making sure your virus scanner is updated, and doing a complete scan of your hard drive.
In addition, it is possible that a virus on your computer has changed your proxy settings (which could explain why Firefox works while IE and Chrome do not). To verify that there are no proxy settings on Internet Explorer, open the application. Assuming you are using IE8 (other versions should be similar), go to Tools, and Internet Options. You can configure your proxy settings from the Connections tab, and clicking "Settings" for any applicable connections.
If you are using a direct connection to the internet (i.e., Cable or through a router), Never dial a connection should be selected. If this area is grayed out and there are no connections, this is not likely the problem.
Finally, make sure you are not working offline. Click tools once again, and make sure Work Offline does not have a check mark by it. This may be under the File menu on different versions of Internet Explorer.
Posted on Aug 02, 2010
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Posted on Jan 02, 2017
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