Jenn-Air 35 in. JEC9536 Electric Cooktop Logo

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Posted on Aug 02, 2010
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How do I get the 'ALL-OFF/LOCK' light off? Also, none of the burners work. Please help. Thanks!

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  • Master 8,197 Answers
  • Posted on Aug 02, 2010
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May I get the make and model # so I may help you more.

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Gas burner won't light unless gas is turned down to the low position.

I've had this happen before,first make sure that the black burner cap is clean underneath and it's making good contact with the aluminium burner,also make sure the igniter is sparking across to the burner, check the ceramic coating around the igniter isn't cracked or the wires shorting out . Good luck.
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I have a 6 burner range top. When I turn on 5 of the six all 6 spark as they should and the correct one lights. When I turn on the left front knob none of them spark and it will not light, but gas does...

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The problem is the burners switch the the single burners has failed, this will cause is not to fire the module and ignite the burner. I would replace just that burner switch to correct the problem. When you call for parts, make sure you have the complete model number and possible color of that burner switch needed. They make or have available switch that are sold by color, so color may be needed for this model.

I hope this helps.

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck
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Can't turn on KECC508 cooktop I didn't buy it and it is in the house and the light in the middle to power all burners off is lit.

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We just had that problem - the igniter is electric - if none of the burners are "clicking" it could be a power problem. unplug the stove and check whether the outlet is working. In our case, the outlet the stove is plugged into has a "GFI outlet with a reset button. So we reset the outlet and that fixed the problem.
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Hold your finger or thumb on the red light for a few seconds, and you will hear three beeps. This tells you that the lock is off. If the light is not on, do the same and there will be three beeps, and the light will come on, telling you that the lock is back on.
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Hello
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Oven Striker

If I'm not mistaken, these dacor cooktops have an automatic re-ignition (meaning if the flame goes out, it will just relight it without you having to do it) If none of your burners will light, you probably have a bad spark ignition module. These are somewhat hard to change, as you have to take all the burners off and disconnect the spark wires and take the whole top of the cooktop off to get to the inner workings. Also, to get these burner bases off it takes a special tool by dacor, AND you usually have to replace all the burner seals once you take them apart.Your other, simpler option is to unplug the cooktop and plug a lamp or something in to the outlet the cooktop is using, just to make sure you have power. Just cause the breaker doesn't look like it's tripped, doesn't mean it isn't bad and the outlet is dead. Hope this helps!
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