Question about Garmin Nuvi 660 GPS Receiver

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BLUETOOTH MY 660 NUVI UNIT DOES NOT STAY CONNECTED TO MY BLACKBERRY 8320 FOR MORE THAN 20 SECONDS. IT CONTINUOUSLY DISCONNECTS...

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  • laxfan Apr 29, 2008

    I have the sam problem with my nuvi 360 and BB 8703e.

    The connection is lost, the two device try to connect then I get a message on the Nuvi that the connection is lost.

  • russell118 Sep 02, 2008

    I have the same problem. It will connect but then disconnect within 5-20 seconds.

  • uswoodman Sep 03, 2008

    My Garmin Nuvi does not stay connected to my Blackberry phone. It was working fine for a few months and now it doesn't

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There's info for a bluetooth fix here:

http://www.richandtom.com/?p=169

Posted on Jul 02, 2009

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I went to Garmin Webupdater and that fixed my problem. Thank you very much for your help. I was going nuts!

Posted on Sep 15, 2008

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Download and run the Garmin WebUpdater. There is a new version of the firmware availabe for the bluetooth.

Posted on Sep 11, 2008

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1 Answer

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- Jim
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Hi, version 3.1 is supposed to help with disconnects. Please see this link:

http://www.gpspassion.com/FORUMSEN/topic.asp?TOPIC_ID=109459

However, Garmin released 3.4 which will include the changes in 3.1 and also makes the bluetooth compatible with more phones.

You need to go to www.garmin.com and download their webupdater and run it with your Nuvi connected to the PC with a USB cable. It will check (via the Internet) if you need a firmware upgrade. The latest firmware version for a Nuvi 660 is v4.7. There is a second menu after the main firmware option that allows you to select additional software. Select yes and check the bluetooth 3.4 box and the Chipset "G" box if it's shown.. The Chipset "G" is the upgrade for the receiver in the flip-up antenna. Let it download. When finished, select to safely remove the Nuvi. You can now unplug the USB cable. Your Nuvi will reboot and load in the new changes. Whatever you do, don't turn your nuvi off! Let it go and update. You will see it say "Loader", then "Loading Software" and you'll see a task bar that says "Updating Bluetooth Software" and "Updating GPS Software" (if required). Once you get to the main menu and there are no more texts coming up on the screen. Press the power button and turn your unit off and then back on again. Check the GPS and Bluetooth firmware versions in your Nuvi. It should be 3.0 for the GPS and 3.4 for the Bluetooth. Check the firmware version if you selected v4.7. You will have to re-pair your phone with your Nuvi as the update erases any previous set-up. Let me know how it went for you. If you have trouble with this, let me know. I can do it for you. I have done it many times. Please rate my solution if you found it helpful.

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1 Answer

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5 Answers

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I had the same problem, and this is how I fixed it. Now it's working fine.


Thank you for contacting Garmin International,

If you are currently running the most current version of bluetooth software, and you are still seeing issues where your compatible phone is still not connecting properly, please try the below procedure, which will reinstall the version of bluetooth you have downloaded in case there was any corruption during the transfer or installation of the bluetooth version.

1. Power the unit on

2. Touch View Map

3. Touch the ETA/Speed button in the bottom left hand corner.

4. press and hold your finger over the speedometer for 10-15 seconds until a new screen appears.

5. Touch next at the bottom of the screen until the top blue banner reads Bluetooth Status.

6. Touch UPDT P, then Touch yes.

7. At this point the unit should go to a page that says Updating Bluetooth Firmware, allow this to finish, once finished, press quit, then press and hold the back button. At this point, go back through and try to connect your Bluetooth device again.

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8 Answers

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Note: This is for a 550c Street pilot

1) Turn on unit
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