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HP5780 All in one printer--Scan, copy setting and exclamation mark blink continuously with a message in the message window that says"turn off power, then turn on again". I've turned off the power, unplugged everything--this action did not stop the blinking.

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  • belle_ayre Aug 02, 2010

    would like to get another opinion

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Hi there you should check inside the printer to see if any paper get stuck up inside of it,if that does solve the issue you can also try uninstall and reinstall the drivers for the printer.

Posted on Aug 02, 2010

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This might be a circuitry problem inside your printer. If you have a spare plug for the printer, you can try. You may press and hold the power button for 8 secs when the equipment is off. If all else fails, you can call HP for repair

Posted on Aug 01, 2010

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1 Answer

Orange exclamation point is blinking, screen says "replace supplies", but it says that all the time. Nothing will print or copy. It will scan the document like it's going to copy, but then just stops....


I'm a tech on that printer. That's a generic message if one cartridge is at 0%. When one toner or drum reach 0 it wont print even though you don't use that supply. The unit should show the level on the screen, if one is empty replace it.

Aug 04, 2010 | HP LaserJet 2840 Printer

2 Answers

How do I delete all jobs from the printer. I have 57 and chose "select all", but it does not delete??


Try to delete the print jobs while the printer is turned ON. Also, if you are using Windows, deleting print jobs is easier when the print spooler is stopped and the printer is turned ON.

  1. Click Start => Settings => Control Panel
  2. In the Control Panel window, click to open the "Administrative Tools"
  3. Double click the icon "Services" to open it.
  4. Locate the "Printer Spooler" service, click on it to select, and click the STOP button at at top. You can right click on it and click on STOP in the context menu that appears.
  5. Now turn ON your printer. It should not print the stored jobs since the spooler is stopped.
  6. Then open your printer's folder (Start => Settings => Printers and Faxes)
  7. Select all print jobs. Then press the "Del" or Delete key in your keyboard and click on YES when prompted. Another option is to select all and then under the "Document" menu, click CANCEL.
Try your luck. I hope these help.
  1. Turn your printer ON.

Feb 11, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Copy feature doesn't make copies


  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
Then when that's done, try printing, or copying items. If its still not working, check the ink and change those out and this should fix it.

May 11, 2009 | HP PhotoSmart C4180 All-in-One Color...

3 Answers

Power and attenion keeps flashing says turn power off then on


Perform a partial reset of the HP All-in-One
  1. Turn on the HP All-in-One.
  2. Disconnect the power cord from the back of the unit.
  3. Press and hold the # and 3 buttons simultaneously.
  4. While still holding down the # and 3 buttons, connect the power cord to the back of the unit.
  5. Continue holding the buttons until the Power button blinks.
  6. Follow the instructions that display on the unit to select the language settings.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Apr 30, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

Why wont it scan?


If you are getting this message when you are trying to scan from the All-In-One.

And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck

Oct 06, 2008 | HP Photosmart C3150 Printer

1 Answer

Scanner FailureTurn power off then on again Message Window pops up continuously


Hi,

Below is the document that i want you to follow.

CLICK HERE ===>> DOCUMENT

Pleae let me know the result after performing the steps.

thank you so much.

adonscott

Jun 26, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Scanner Failure Message keeps popping up


Here it is all over, with all the steps.

1.Unplug power cable from printer.

2.Hold Cancel and Enter. OR you could Hold Cancel and Black Copy Button. Whichever is easier

3.Then plug back in the power cable, while still holding those 2 buttons.

4.It should turn on, lights blink, then it should say FULL RESET on the little screen thingy .

5.Let go of the buttons, and hopefully, it fixed your problem.

Nov 29, 2007 | HP PSC 750 All-In-One InkJet Printer

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