Question about Lexmark X5470 All-In-One InkJet Printer

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Faxing just purchased a new all-in-one can send faxesbut cannot receive please help with this problem

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Dou yo run an ADSL connection? If yes, do you have a Filter fitted? This will cause a Communication Error (bad line) if it is not fitted.

Otherwise please supply some more information.

Good luck.

Posted on Apr 25, 2008

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My HP Photosmart 2610 will send faxes but wont receive them.


Hi,
If your issue is somewhat like this:
When receiving a fax the line disconnects. No faxes or calls can be made until the fax being received is cancelled.
Then, Try the following procedure:
  1. Ensure that you have a two contact phone cable connected to line 1 socket of the printer and that the other end of the cable is connected to the phone jack in the wall.
  2. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
  3. Plug the power back into the printer, keep holding the # and 3 keys till you see “ Partial Reset ” displayed on the printer screen.
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We purchased a new cartridge because it said install new ink cartridge,we installed new cartridge it still says install new ink cartridge and will not receive or send faxes


it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.

Regards,

Mar 02, 2009 | HP 640 Inkjet Fax Machine

1 Answer

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The receiving fax machine never answered. Maybe their fax machine is set to MANUAL or is disconnected.

It's not your fax machine that's the problem.

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Recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it? K. Kirschner ksk62@comcast.net


recently purchased a J6480 All in one. The fax function stopped working and the message was "Fax Log Full" cannot send or receive. How do I fix it?
K. Kirschner ksk62@comcast.net`1q```````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````

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Canon FAZ-JX500 purchased can't get it up and running


Tell us your problem, if you copy/scan/send/receive, how you have it set up, what you have tried, what sort of phone system(DSL?), where cables are going, any filter locations etc and we'll try

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