Question about Creative Labs ZEN V Plus MP3 Player

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Creative Zen Touch stuck in "recovery mode"

Hi, trying to sort my daughter's Zen Touch mp3 - It appears to be stuck in "recovery mode". Selecting any of the 4 options - just brings me bck to the "recovery mode" screen. Resetting has no impact. Any ideas??? Thanks, RobbieF

My zen player is also stuck in recovery mode, i wasnt trying to upload or download anything it was playing fine the day and by evening i turned it on only to see firmware problem breifly flash onscreen then it goes to recovery mode, neither of the four options their work - i have tried them all. Help i miss my player.

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  • 3 more comments 
  • Anonymous Dec 17, 2008

    me 2 but i need to know how to fix it

  • matthewpinka Dec 21, 2008

    it's stuck in recovery mode

  • sivasiva_rpt Dec 25, 2008

    my zen v plus stuck in "recovery mode"



    suggest me how to solve this problems, i tryed all four potional but no use.

  • Anonymous Mar 15, 2009

    stuck in recovery mode, dnt no wat 2 do

  • Anonymous Mar 29, 2009

    i have a 2gb zen and its also stuck in recovery mode it sux! i have a warranty but i dont want to get a new one because it took me so long to download everything on it! ugh! HELP!!!!!!!!!!!!!!!!!!!!!

×

1 Answer

Posted on Apr 26, 2008

3 Suggested Answers

  • 19 Answers

SOURCE: Creative Zen Touch stuck in "recovery mode"

for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:

1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.

Now reboot. Plug the device in and install the firmware.

If this works as good for me as anyone else lemme know.

Dan

Posted on Mar 13, 2008

  • 1 Answer

SOURCE: Creative Zen Touch stuck in "recovery mode"

I have the same exact problem and I haven't the slightest idea what to do. This has never happened before - ever - and I've owned my mp3 player for 2 and half years. It's kind of retarded that Creative doesn't include a troubleshooting section in the manual. HELP!!!!

Posted on Jul 30, 2008

TheGadgetDr
  • 65 Answers

SOURCE: Creative Zen Touch stuck in "recovery mode"

Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Posted on Aug 20, 2008

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Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

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for anyone else who still have unusable devices and the device is not there for the firmware but it is for anything else do this:

1. Plug in the player.
2. Goto device manager remove it's drivers and remove USB Roots (dont worry they'll all reload)
3. Reboot and unplug the player.
4. After windows loads goto add/remove programs and uninstall windows media player. Select downgrade.
5. If it asks you to reboot do so.
6. Then locate c:\program files\creative and just manually delete the folder you can put it back on if you wish later but it's useless and outdated junk.

Now reboot. Plug the device in and install the firmware.

If this works as good for me as anyone else lemme know.

Dan

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waseem E-mail- joy_munna11@yahoo.co.in

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