PLease help!!! I just traded this on craigs list afor an old desktop and it worked fine. i installed a acounple of basic freeware programs, and the next day the screen just lights up. when i take the battery out and put it back it shows the hp logo and starts then the screen goes all white lite up just all white???? anyidea's how do i reinstall the software and drivers ect.????
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Try a different charger (like your car charger instead of your home charger) - make sure while it's plugged in - the display shows that the charger is charging it, blinking - or bars going up or down, or a thunderbolt on the display screen next to the battery power symbol etc
Once you know your charger is working, its probably easiest to find someone else with a BB and ask them if you can trade them batteries for a day to see if it's a bad battery. ( You can usually buy a battery for $5 on ebay, or up to $20 in a cell phone store)
All in all, trade someone for their battery, or their charger - if you dont wanna buy one at first. See if the problem follows your old battery etc..
And if neither solve your problem then its the BB itself. I have called in to the cell company before and let them know we have a BB that will not hold a charge no matter what battery or charger I use... and they usually replace it under warranty as long as its less than 12 months old, and the white squares in the battery compartment are still white.
FIRST CHECK WITH YOUR PHONE PROVIDER to see if you must use a special version of software ! If not proceed >>
BEFORE ANYTHING !!!! use the desktop software to backup your data on the BB (if you can) and save the file to the desktop. next go to https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4you need to download (use pull down menu)blackberry desktop software 4.6 and the Blackberry device software for your model phone. install the desktop software first then the device software.. this can take maybe an hour (not including the download time)
Redownload sw to device, depending on your provider they may have sw listed on there web site, install BB Desktop Manager, download run Handheld Software, run applications loader and download latest sw. Good Luck
I was having a similar problem with my M515. I had originally installed the Palm Desktop from my CD, which was an older version. When I totally uninstalled the old version and installed the newer version from the Palm website I was able to do a successful sync. I'm using Windows Vista Ultimate and Palm Desktop version 4.1.4