Question about Olympus Stylus 830 Digital Camera

1 Answer

Olympus Stylus 830 lens does not retract, makes funny noise, and unable to take picture as screen shows blue with D: 5f08/8235/8234

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Aug 02, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Olympus all weather 760 errors 5f08 5f0a 5e02 Blue error message lens will not retract makes burring sound help please


The sound your camera is making, is probably the slipping from the gears, grinding them down, because something is blocked. Even when you can't see any blockage. Please don't leave the battery in, to avoid more damage. Contact a certified Olympus repair centre, or visit your dealer with the camera.

Sep 17, 2014 | Olympus Stylus Stylus 760 µ Digital 760...

1 Answer

Olympus Stylus 840 - lens won't open


you need to take it or send it for repair. There is nothing you can do yourself.


Olympus Stylus 840 Repair - Google Search

Mar 23, 2017 | Olympus Stylus 840 Digital Camera

1 Answer

FE-330 THE SHUTTERS KEEPS JAMMING STRANGE NOISE


i am having the same problem with mine , its been like it for the past year now. i am only 14 so my parents think i have dropped it bu i havn't i need a soloution quick because i love taking photos of me and my friends. the olympus f3-330 it a really good cam' but now it doesnt even switch on or turn off . ! you cannot take pictures and the screen comes up in lines and make a beeep beeep noise then the lense goes in and out : / .

Oct 15, 2009 | Olympus FE-330 Digital Camera

1 Answer

Error code D: 5f08 8234


Check the power source, make sure the battery is fully charged.

If you have another battery you can try that other battery and see if the lens is able to extend and retract properly.

Try to reset the camera through the menu. If that does not solve the issue then the camera would need to be sent into Olympus for repair service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Mar 28, 2009 | Olympus Stylus 760 Digital Camera

1 Answer

Olympus Stylus 710 Error: D: 5f08 5f0a 5e02 5f08


i have the same problem with my camera it show 5foa 5f08 5e02 with the blue screen

Sep 24, 2008 | Olympus Stylus 710 Digital Camera

1 Answer

Olympus Stylus 710 Error: D: 5f08 5f0a 5e02 5f08 5e02


this is the most common problem with the olympus cameras the lens has been knocked and by you pulling on the lens it sounds like you have done some damage to the motor that bring the lens in and out thats why its making that noise what you needed to do was move the lens either to the left or the right you will no when its fixed because the lens just pops out and the camera will be fine this works every time i just hope you havnt done to much damage alredy goodluck

Sep 21, 2008 | Olympus Stylus 710 Digital Camera

2 Answers

Olympus Stylus 760 problem


I just called technical support and they told me the camera has an internal problem. You have to call them if your camera is still under warranty and send it to a repair center.

Apr 29, 2008 | Olympus FE-170 Digital Camera

1 Answer

Olympus 710


same **** here.
D:
3402
8282
5f08
8282
de02

Apr 05, 2008 | Olympus Stylus 710 Digital Camera

3 Answers

Lens wont retract, makes noises, error code on blue screen D:1E 1A


I posted the same problem on the 15th June and in the meantime I have been playing around with the camera. After holding the camera upside down and gently tapping the back of it, the lens decided to work and retract back into the camera. Not the most technical advice I know but it seemed to work.

Nov 18, 2006 | Olympus Camedia C-60 Zoom Digital Camera

Not finding what you are looking for?
Olympus Stylus 830 Digital Camera Logo

287 people viewed this question

Ask a Question

Usually answered in minutes!

Top Olympus Cameras Experts

kakima

Level 3 Expert

102366 Answers

Willem.
Willem.

Level 2 Expert

359 Answers

Steven Wander
Steven Wander

Level 3 Expert

579 Answers

Are you an Olympus Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...