Question about HP OfficeJet J4580 All-In-One Laser Printer
I recently moved, so I had to re-set up my computer and printer. Now my J4580 will print, but when I try to scan it tells me "No Scan Options. Refer to device documentation to troubleshoot" but the boolklet only talks about how to fax. I have scanned with this device before, but not since I moved and set it back up. How do I fix it?
Open My Computer and see if there is a scanner device at the end of the list. If there is, try to scan using Windows scanner and camera wizard. (right click on it, Get picture using Scanner wizard)
Remove the drivers from Control Panel, Add remove programs. Disconnect the printer. Restart the computer. Reinstall the drivers from the original CD that came with the printer. When the installation program ask you to connect the printer, do so. If you have lost your CD, try to download the "Full installation package" from the site of the manufacturer.
Posted on Aug 01, 2010
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Posted on Jan 02, 2017
this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................
Posted on Feb 16, 2010
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