Question about HP OfficeJet J4580 All-In-One Laser Printer

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Machine suddenly stopped scanning

I recently moved, so I had to re-set up my computer and printer. Now my J4580 will print, but when I try to scan it tells me "No Scan Options. Refer to device documentation to troubleshoot" but the boolklet only talks about how to fax. I have scanned with this device before, but not since I moved and set it back up. How do I fix it?

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  • 225 Answers

Open My Computer and see if there is a scanner device at the end of the list. If there is, try to scan using Windows scanner and camera wizard. (right click on it, Get picture using Scanner wizard)

Remove the drivers from Control Panel, Add remove programs. Disconnect the printer. Restart the computer. Reinstall the drivers from the original CD that came with the printer. When the installation program ask you to connect the printer, do so. If you have lost your CD, try to download the "Full installation package" from the site of the manufacturer.

Posted on Aug 01, 2010

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Posted on Jan 02, 2017

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SOURCE: When trying to scan to my HP J4580 Officejet J4580

this means the printer has not been configured to the computer,,
1st check the connection of the printer and the computer,,
then check if all the software like the basic print and scan drivers, hp solution center and the hp imaging device function had been installed or not,,
if all the above things had been checked then
open hp solution center,,
click settings,,
go to scan settings,,
select scan to set up.....,,
you will get two columns there,,
the left will be for the solution center and the right one will be for the printer,,
you will see two arrows in between the columns,,
populate the entries on the printer that is on the right column using the arrowes,,
once done click update device,,
then close the olution center and restart the printer,,
then check it will work................

Posted on Feb 16, 2010

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1 Answer

How do I scan a document from my HP officejet J4580 all-in-one printer to my computer?


Make sure the full feature software package of the printer is installed.

Press the Scan button on then press scan button on the printer to scan, or you can also scan via HP software.

Aug 20, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

J4580 OfficeJet All In One Printer Laser: the printers scanner is not working and when i pre...


Just check that can you scan from HP Solution Center, if yes. Then perform the steps given below to resolve the issue.

Open HP solution center:
CLick on settings:
select scan settings from settings.:
A Menu Appears.
select scan to setup:
a new page will appear:
you will see all options on the left side:
select all the options manually and click on the right arrow
to move all the options from left to right side.
after perfoming these steps.
Restart the printer:
and try scanning from printer now.
now will be able to scan from printer itself.

May 18, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

How to scan with an HP J4580


Do you have the full-feature software installed? What OS is on your computer? Assuming you have the full-feature software installed (installed before connecting the printer to the computer) and a direct USB connection (with a good cable and functioning USB port), you have two choices.

Start the scan from the computer (have the document face down on the glass or face up in the ADF (for models with the document feed) and the all-in-one ready. For this, with Windows, launch the HP Solution Center (Start > All Programs > HP > HP Solution Center), then click either the Scan Photo or Scan Document button in the program. Set the desired scan settings (this should come up if it wasn't turned off) then click Scan.

Alternatively, you can start the scan from the button (it's the one closest to the button with an X (cancel) on the all-in-one and that will launch the HP Solution Center (assuming HP Digital Imaging Monitor is running). The scan menu will also come up on the printer screen with requests for more setting information (destination etc.)

With Win7 and Vista, Paint will acquire scans (Import from Camera or Scanner). Some versions of Vista and most of Win7 also include Windows Fax and Scan which will also handle new scans.

I hope this helps.

Cindy Wells

May 01, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

When trying to scan to my HP J4580 Officejet J4580 All-in-One printer it says "No scan options, refer to device documentation". What does this mean?


It means you need the HP scanning software running on your computer. The computer tells the scanner how to scan, what to scan and where to save the image after scanning. The scanner has no options until received from your computer.

Feb 09, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Should I be able to scan from the j4580 directly to my computer i am running windows 7


Yes, go to hp/support type in your product info. I believe that isn't a wireless model but you still can connect via usb cord then download the full hp software suite version 13 for your machine. The download takes a little while but includes scanning to your computer printing sd card ect ect.

Jan 13, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

No scan options


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Jul 30, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

I also face same problem for Hp J4580 printer


open hp solution centre and click on settings
point to scan settings and click on scan to setup
then move all the items on the left to the right and then click on ok or update the device and now try to scan this should definitly work

Jun 21, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Can not scan or print


I woudl try to reinstall the inc cartriges. Sound like a bad electricial connection feom one on them.

Dec 10, 2008 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Can't scan on the HP OfficejetJ4580


Uninstall everything that has to do with your old HP printer, drivers, photo processing, etc. Reinstall software with J4580 printer. That should open HP Digital Imaging Monitor where you can set scanning options. Plug printer into the back opf your computer. Plug power supply directly into the wall socket.

Nov 12, 2008 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

Scanning


same problem, they probably didnt even put in the proper hardware to make thing even work

Oct 18, 2008 | HP OfficeJet J4580 All-In-One Laser...

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